Faith Starts the Journey and Resilience Finishes It with Mitch Jacobsen


In Episode 358 of The Business Development Podcast, Kelly Kennedy welcomes Mitch Jacobsen, Founder and CEO of Rviita Inc., back to the show for a powerful conversation about entrepreneurship, faith, and the resilience required to build something from nothing. Mitch shares his journey from petroleum engineer to beverage entrepreneur, risking his student line of credit, spending two years developing a product that initially finished dead last in a blind taste test, and ultimately growing Rviita Energy Tea into a nationally recognized Canadian brand.
Kelly and Mitch explore the realities behind the entrepreneurial highlight reel, the rollercoaster of building a company, and why perseverance may be more important than intelligence. From burnout and failure to scaling with strong core values and refusing to quit when the path forward feels impossible, this episode is an honest conversation about the years of work behind meaningful success and the faith required to begin before you know exactly how the story will end.
Key Takeaways:
- Perseverance may be the most important skill an entrepreneur can develop.
- You do not need to know every step before you start, you just need to take the first one.
- Small actions repeated consistently can compound into extraordinary progress.
- Failure only becomes final when you decide to quit.
- Entrepreneurship is a long game, not a shortcut to overnight success.
- The greatest reward of building a business is often the impact you have on others.
- Constant one, two, and three percent improvements can completely transform a product over time.
- Core values become increasingly important as a company grows and scales.
- You will likely overestimate what you can accomplish in a year and underestimate what you can accomplish in a decade.
- Faith may give you the courage to begin, but resilience is what keeps you moving when the journey gets hard.
Get in Touch with Mitch Jacobsen
LinkedIn: https://www.linkedin.com/in/mitch-jacobsen-p-eng-89277649/
Rviita Contact: https://rviitalize.com/pages/contact-us
🎸 Sponsor Shoutouts: Thank You Colin Harms for your steadfast support of The Business Development Podcast! 🫶
The Business Development Podcast is proudly supported by Hypervac Technologies & Hyperfab, 🎸⭐
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Mentioned in this episode:
Hypervac - Revolution Vacuums
00:00 - Untitled
00:02 - Resilience in Business
06:03 - The Flintstones Analogy: Behind the Scenes of Business
10:04 - Expanding Into New Markets
16:14 - The Journey to Revita Energy Tea
18:41 - The Journey of Entrepreneurship
28:01 - The Evolution of Revita: From Concept to Customer Impact
34:31 - Navigating Flavor Changes and Customer Feedback
41:15 - Starting a Business with Student Loans
42:12 - Taking the Leap: The Entrepreneur's Risk
50:56 - The Journey of Resilience in Entrepreneurship
56:54 - Navigating the Roller Coaster of Entrepreneurship
01:02:12 - The Inner Dog of Entrepreneurship
You're gonna take some bruises, you're gonna take some bumps, you're gonna get hit.
Speaker AAnd you just have to have that inner fortitude that no matter what happens, I got that dog in me and I ain't quitting.
Speaker BThe great Mark Cuban once said, business happens over years and years.
Speaker BValue is measured in the total upside of a business relationship, not by how much you squeezed out in any one deal.
Speaker BAnd we couldn't agree more.
Speaker BThis is the Business Development Podcast based in Ed, Alberta, Canada and broadcasting to the world.
Speaker BYou'll get expert business development advice, tips and experiences and you'll hear interviews with business owners, CEOs and business development reps. You'll get actionable advice on how to.
Speaker AGrow business brought to you by Capital.
Speaker BBusiness Development capitalbd ca.
Speaker BLet's do it to the Business Development Podcast.
Speaker BAnd now your expert host, Kelly Kennedy.
Speaker CHello, welcome to episode 358 of the Business Development Podcast.
Speaker CAnd today it is my absolute pleasure to welcome back to the show Mitch Jacobson.
Speaker CMitch is the founder, CEO and self proclaimed janitor of Revita Inc.
Speaker CThe Calgary based company behind Revita Energy T, a natural energy energy beverage that is redefining how people fuel their days.
Speaker CAn engineer by trade and former men's physique competitor, Mitch combined his technical mind and passion for health, fitness and sustainability to create a clean, functional energy tea that delivers focus and clarity without the crash.
Speaker CWhat began as a single idea born from exhaustion on Alberta's back roads, grew into a relentless pursuit of a healthier alternative to traditional energy drinks.
Speaker CMitch risked everything, including his student line of credit, to bring Rovita to life, spending two years perfecting the formula that would one day land on shelves across Canada.
Speaker CFrom petroleum engineer to beverage trailblazer, Mitch's journey is a masterclass in perseverance and innovation and faith.
Speaker CHe's built a business where sustainability meets performance and passion meets purpose.
Speaker CProving that success isn't reserved for those who start in the right industry, but for those who refuse to quit.
Speaker CWhether he's sweeping the floor or leading the company, Mitch Jacobson embodies the truth that real energy comes from within.
Speaker CMitch, what an honor and a privilege to have you back on our stage.
Speaker AWanted honor to be here and thank you for that incredible introduction.
Speaker AI'm not sure I can live up to that, so I hope I'm not a letdown, but I sure appreciate the opportunity to be back.
Speaker CKelly, I told you before the show, the biggest tragedy of the Business Development Podcast, and I mean in our entire history to date, was the fact that the first episode we did together, the mic didn't come out right, and I released it, but at the same.
Speaker CBecause obviously, I wanted to.
Speaker CI wanted.
Speaker CThe show was such a great show, but at the same time, I think, like, a quarter of the words you couldn't really hear properly.
Speaker CAnd I swear, man, I did everything.
Speaker CI reproduced that show, I want to say, like, six times, trying to get it to a point where we could, like, give it justice.
Speaker CAnd, you know, the tools just weren't there yet.
Speaker CIt's.
Speaker CIt's amazing because AI has come so far in the past couple of years, but two years ago, it just wasn't there yet, and there was nothing that I could do to stop fix that audio, dude.
Speaker CAnd so I'm so excited to have you back because it was, like, one of my favorite episodes.
Speaker CI was looking forward to interviewing you the whole time, and for the audio to go bad, I just g. Like I said, the biggest tragedy.
Speaker CSo I'm excited to have you back.
Speaker AOh, well, it's great to be back.
Speaker AAnd that's entrepreneurship.
Speaker ASometimes things just don't go your way, and you got to keep trucking forward, and sometimes you got to just try again.
Speaker BYeah.
Speaker CAnd I know you're a huge advocate for that.
Speaker CLike, at the end of the day, it's persistence and consistency that really keeps you in the game.
Speaker CYou know, there was a post you had up, literally, I want to say, earlier this week, just talking about the hardest thing about being an entrepreneur is the roller coaster.
Speaker AAbsolutely, Kelly.
Speaker AI think when I first got into entrepreneurship, probably, like, a lot of people, I thought it was, you know, you have this brilliant idea, and you kind of figure it out, and all of a sudden, success just explodes from that and.
Speaker AOr it's.
Speaker AYou know, success in entrepreneurship is reserved for, you know, really special, talented people.
Speaker AAnd what I'm finding is that's not the case at all.
Speaker AThe most successful entrepreneurs or people just in general that I know, whether it be in athletics or business or what have you, tend to be the mentally toughest.
Speaker AThey go through really hard things, and they just refuse to quit.
Speaker ASo I'd say that's.
Speaker AIf I had to sum up everything I've learned about entrepreneurship.
Speaker AIt's.
Speaker APerseverance is the most important lesson I've learned.
Speaker CYeah.
Speaker CAnd honestly, like, all you have to do is look at the track record for Ravita.
Speaker CYou guys have just been absolutely crushing it.
Speaker CLike, these past two years, it's just been up and up and up, and I get, like, that's the perception from the outside.
Speaker CYou know, I totally get on the inside.
Speaker CIt's like, no, we went through a lot of crazy to get there, Kelly.
Speaker CIt's not just like rainbows and lollipops, but I can tell you, man, from the outside looking in, the trajectory of Ravita just looks like it's going to the moon.
Speaker AThank you.
Speaker AI'm glad it appears that way.
Speaker ABehind the scenes, there's.
Speaker AThere's a lot more.
Speaker AA lot more going on.
Speaker AI like to use, or someone told me the other day, the Flintstones analogy.
Speaker ADid you watch the Flintstones when you were growing up?
Speaker COf course.
Speaker COf course.
Speaker AYeah.
Speaker AWhen they're.
Speaker AThey're sitting in the living room and they have that TV, and the TV looks all nice, and then you go behind the TV and there's like 14 dudes on a treadmill and moving things around, making her work.
Speaker AAnd I think running a business can oftentimes be a lot like that Flintstones tv.
Speaker AYou know, from the outside looking in, things look like we're crushing it.
Speaker ABut, you know, behind the scenes, there's so much going on and so much that you have to overcome.
Speaker ABut we truly have been extremely blessed, especially this year, seeing tremendous growth.
Speaker ABut it's like you said earlier, Kelly, it's been a roller coaster ride.
Speaker AIt's been a lot of ups, but also a lot of downs and a lot of scary drops on that ride as well.
Speaker CYeah, well, I can't wait to learn all about it.
Speaker CYou know, I was at.
Speaker CI was at Costco the other day, and I saw a bunch of flats of Rivita.
Speaker CDude, that's new.
Speaker AThanks, Kelly.
Speaker AYeah, we got our first rotation with Costco this year, which was just, I mean, they are, you know, the gold standard of retailers.
Speaker ALike, what an incredible blessing.
Speaker ANot a lot of smaller beverage companies, especially like us, get that type of opportunity.
Speaker ASo we.
Speaker AWe launched in there in January, and we got a couple of extensions.
Speaker ASo we're.
Speaker AWe're current.
Speaker AWe just finished our first contract with Costco.
Speaker AWhat we're looking like we're going to be back next year, but what an amazing experience that was and so good for the brand.
Speaker CWow.
Speaker CYeah, absolutely.
Speaker CLike, mind you, nobody's surprised.
Speaker CNobody who knows you anyway.
Speaker AThank you.
Speaker CYeah, it was.
Speaker CI was.
Speaker CI was not surprised, but I was like, wow, that's so amazing.
Speaker CIt's so cool because, you know, at this point, there's not a whole lot of retailers in Canada you're not in.
Speaker AWe're in most of the big ones in the West.
Speaker AWe got a lot of.
Speaker ALot of work to do.
Speaker AIn the East.
Speaker ABut yeah, we've, we've made some real progress, especially this last year, getting into more and more doors across Canada.
Speaker CWalk me through that.
Speaker CBecause like in.
Speaker CI would think that if you were able to get into retailers in the west, it should be just as easy to get stuff into the east, is it not?
Speaker AYeah, it's.
Speaker AThere is definitely even some cultural differences between the west and the east that I didn't really understand until I got into business.
Speaker ABut I think just being a Calgary based brand, you know, all of our marketing from the very beginning has been very focused on local and we do a lot of local events.
Speaker ASo that's stretched out to B.C.
Speaker AAnd Saskatchewan.
Speaker ASo we have a really good presence here in the western provinces.
Speaker ABut now that we're venturing over to the east, we're just like kind of three or four years behind on that marketing journey.
Speaker ASo we don't have as much awareness out there.
Speaker ASo we're definitely getting some traction with the retailers out there.
Speaker ABut it is, it's just a little bit behind our west business.
Speaker ABut that's okay because there's a tremendous opportunity out there and we haven't even scratched the surface of what we can accomplish where most of Canada's population is.
Speaker CYeah, absolutely.
Speaker CAnd like from the outside looking in, I just say like, Ravita is awesome.
Speaker CLike, I'm not even just pumping you up.
Speaker CI do not get paid by Mitch.
Speaker CHe is not sponsoring the show.
Speaker CI love.
Speaker AI should be paying you.
Speaker CYeah, yeah, I love you.
Speaker CYou have an incredible product.
Speaker CAnd I feel like when you have an incredible product, it should really just sell itself.
Speaker CI feel like all you have to do is ship some boxes that way and be like, look, I know we're west.
Speaker CTrust me, you'll like it.
Speaker AThank you.
Speaker AYes.
Speaker AYeah.
Speaker AYou know, and sometimes it, it is that easy, Especially given how unique our packaging is.
Speaker AI think it's a real draw on the shelf because we use that flexible beverage pouch that hasn't been done before in the, you know, for people listening.
Speaker AIf you can imagine a Capri sun pouch with like a, a spout on it that drinks like a regular plastic bottle.
Speaker AThat's what our packaging is.
Speaker ASo we did something very unique in the beverage space and that certainly is a draw.
Speaker ABut what we're finding too is, you know, especially with the way that the economy is, people, consumers in general are a little bit more picky in stores right now.
Speaker ASo we're really having to now pair our distribution with strong marketing efforts.
Speaker ASo, you know, when we started, it was, we could just ship to a store and expect it to sell.
Speaker AAnd that's still the case to some degree.
Speaker ABut we definitely have to support those stores with promotions.
Speaker AWe're investing far more now in advertising and marketing than we ever did and really starting to understand who our consumer is and how do we reach them.
Speaker CYeah.
Speaker CSo like has the focus primarily been on Canada?
Speaker CAre we looking across the border yet?
Speaker AYes, certainly.
Speaker ASo we're planning on launching into the US Next year, Kelly.
Speaker AThat's the plan.
Speaker ASo it's, we were shipping a little bit to the US this year, but with the whole tariff and de minimis exception thing getting changed, that kind of put, put a wrench into that.
Speaker ASo we're not really shipping to the US Right now.
Speaker AWe actually pulled out of Amazon down there just because of all the challenges getting product across the border.
Speaker ABut we're going to have our US compliant packaging done up for next year and we're planning to do a push, a regional push into the United States, hopefully next summer.
Speaker CWell, you know, that might be the reason that we still have tariffs, is that you haven't sent boxes to the White House yet.
Speaker CCan you get on that and let him know that he needs to drop the terrace for Canada so we can get some Ravita.
Speaker AThere you go.
Speaker AYeah, he just needs to drink a few of these.
Speaker AYeah.
Speaker AAnd I think he's gonna drop them all.
Speaker AThat's a good game.
Speaker CTry once and the terrorists would be gone tomorrow.
Speaker CMitch.
Speaker ATariffs are gone.
Speaker AI just want a subscription to this.
Speaker CNo.
Speaker CThat's so cool.
Speaker CBy the time this show comes out, you might be available in the United States actually, because we're, we're recording like I said, probably about nine months ahead at the moment.
Speaker CSo I think by the time this episode drops, you might be able to walk into a 711 in the States and buy yourself a packer of Vita.
Speaker AI sure hope so.
Speaker AThat's, that's the goal.
Speaker ASo you know all the, the, the wheels are emotion to get us down there.
Speaker ASo there's, there's definitely some hoops you got to jump through.
Speaker ABut you know, as, as a beverage company, of course the Canadian market is incredible.
Speaker ABut if you really want to be up there with the big dogs and beverage, you know, the United States is a market that you have to penetrate at some point and being that are they're closest neighbor and you know, I believe a great country, you know, really excited to get the product down there.
Speaker CYeah, yeah.
Speaker CWell, the reality is you've already completed the framework and like I said, we're going to have the opportunity because the people have not, probably not heard this prior conversation and if they did, they might not have listened to the whole thing.
Speaker CSo today my goal is to go back through this story because it's an amazing story and lead through those printed that production, you know, the creation of your packaging, which was very, very, very unique.
Speaker CAnd you know what the future is for Rivita.
Speaker CSo let's do it.
Speaker CLet's just go into it.
Speaker CMitch, take me back, Take me back.
Speaker CWho is Mitch Jacobson?
Speaker CFor the people who are maybe hearing you for the first time, let's get real.
Speaker CIt was a couple years ago.
Speaker CBy the time people are hearing this, who is Mitch Jacobson?
Speaker CAnd how in the world did you end up leading such a revolutionary company?
Speaker AWell, thank you for saying that, Kelly.
Speaker AAnd it's.
Speaker AYeah, so.
Speaker AMitch Jacobson, I born and raised Calgarian.
Speaker AAnd the fact that I'm sitting here as a janitor and CEO of a beverage company is surreal to me because I never imagined I would be here.
Speaker ANo one in my family is in the consumer packaged goods industry.
Speaker AYou know, I'm like fourth generation oil and gas.
Speaker ASo this has been a crazy, wild ride.
Speaker ASo grew up in Calgary, Alberta.
Speaker AMy dad works in oil and gas.
Speaker AHis dad and his dad's dad worked in oil and gas.
Speaker AAnd so it was when I grew, you know, when I was a kid, it was just inevitable that I was going to work in oil and gas as well.
Speaker CSure.
Speaker ABut I always had this kind of entrepreneurial bug to me.
Speaker AYou know, I was that kid that would go out in wintertime and, you know, go door to door and try to shovel people's driveways for money.
Speaker AKind of had that entrepreneurial itch.
Speaker AYou know, I didn't necessarily like following the rules or listening to instructions.
Speaker ASo I, I think I always knew deep down, Kelly, probably similar to yourself, that I wanted to do my own thing, but got out of high school, went to university, took petroleum engineering, of course, got into the oil and gas industry out of school, and I really did love it.
Speaker AI loved the people that I worked with.
Speaker ABut deep down I kept feeling this kind of emptiness of I wasn't following my true passion, which was to own a business of my own.
Speaker AAnd I thought of, you know, I'd always wanted to start like something in oil and gas, but the way that that industry works is it's just extremely capital intensive, generally speaking, just to start an oil company.
Speaker AAnd so that was to some degree off the table.
Speaker AAnd while all this was happening, Kelly, a good friend of Mine was an energy drink addict and so was I. Yeah.
Speaker AAnd we were out.
Speaker AI was out with him one night.
Speaker AHe'd had like four or five or six energy drinks.
Speaker AAnd I look at him and all of a sudden I'll never forget this look on his face.
Speaker AHe goes ghost white.
Speaker AHe nearly stops breathing and he clutches his chest.
Speaker ATerrifying.
Speaker AI thought he was going to pass out.
Speaker AI rushed him to the hospital and turns out that he had a minor heart attack.
Speaker AHe was 21 years old at the time, had a minor heart attack.
Speaker AHe was perfectly healthy.
Speaker ANow.
Speaker AWe made a full recovery.
Speaker AHappy ending to the story.
Speaker ABut that minor heart attack we ultimately attributed to energy drinks because there was just no other reason why he would have had this thing.
Speaker AAnd so that was a bit of the light bulb moment for me, Kelly, of like, what in the world is in these energy drinks?
Speaker ALike, how could this happen to a healthy 21 year old guy?
Speaker AFast forward a few years.
Speaker AI'm in oil and gas, you're working long hours and you know, I'm crushing energy drinks on the road and stuff and I'm like getting heartburn for the first time in my life.
Speaker AI'm not sleeping.
Speaker AAnd yeah, cut energy drinks out for a little bit and all that stuff will go away.
Speaker ABut you know, it's 2 or 3pm in the afternoon, you got to get more work done and you've had three cups of coffee already.
Speaker ALike it just felt kind of natural to reach for an energy drink.
Speaker AWell, that led me down this journey of looking everywhere for a healthy alternative because I was on a real health kick at the time.
Speaker AI shouldn't find anything with all natural ingredients.
Speaker AI couldn't find anything with really natural caffeine.
Speaker ASomething that I didn't have to drink all in one sitting either.
Speaker AI didn't want to drink a full 473 milliliter energy drink sometimes in one shot.
Speaker ASure.
Speaker AYou know, the carbonation and everything didn't feel good.
Speaker ASo that led me down this path of like, there's nothing that checks these boxes and hey, I want to be an entrepreneur and this is a big problem I think I could solve.
Speaker AAnd really one thing led to another.
Speaker AStarted messing around in my kitchen.
Speaker AAnd that process took two years harder than I ever could have imagined.
Speaker ABut it ultimately led to the formulation of a clean energy drink called Revita Energy Tea and a flexible beverage pouch too, which is a whole nother story.
Speaker AAnd ended up quitting my engineering job.
Speaker AOnce we got it formulated and got our first production run done and haven't looked Back since.
Speaker AAnd it has been a wild ride, Kelly.
Speaker CYeah, no, I bet.
Speaker CAnd as a product of the 2000s, somebody who loved a good Red Bull and a monster energy drink.
Speaker CWay too many of them.
Speaker CWay too many of them.
Speaker CI. I totally get it.
Speaker CI totally get it.
Speaker CThere was a point in my life, dude, where I think I was having like two energy drinks every day for years.
Speaker CFor years.
Speaker CI.
Speaker CAll of those symptoms I've experienced, all of them, except for the heart attack, thank goodness.
Speaker CBut almost all of those other symptoms I can totally relate with.
Speaker CAnd I just look back to, like being a young BD guy traveling endlessly across the province felt like every week, hours and hours and hours in a vehicle, just drinking energy drinks to stay awake.
Speaker CSo, like, that is an Alberta story right there.
Speaker CThat just is.
Speaker AIt sure is.
Speaker AI was having them at like breakfast with my cereal sometimes, like, it was nasty.
Speaker CI know, I know, I know, man.
Speaker CLike, totally relate to all of that, you know?
Speaker CBut it's one thing, Mitch.
Speaker CIt's one thing to be like, yeah, this is a problem.
Speaker CWe need to create something different.
Speaker CAnd it's a whole nother thing to be like, I'm gonna, I'm gonna do that.
Speaker CI'm just gonna make it like, yeah, walk me through that decision.
Speaker CBecause you're a petroleum engineer, dude, like, that's a little ways away from food scientists for sure, man.
Speaker AI think more balls and brains, that's for sure.
Speaker ABut yeah, you know, I think, you know, going through that period of time in my life, Kelly too, and I tell people, when I tell this story, like, probably the number one thing you could take away from, you know, my story is like, I had zero CPG experience.
Speaker ANo one in my family had ever even, I think, worked at a grocery store, let alone, like started a food or beverage company.
Speaker ASo I had no idea what I was doing.
Speaker AAnd my greatest asset, I think really was just my naivety.
Speaker ABecause if I know, knew then what I know now, I never would have started.
Speaker ALike, if I knew how hard this industry was there, there's no way I would have started.
Speaker AAnd I, I, like, how do you start?
Speaker AI remember thinking this, like, how do you start a beverage company?
Speaker ALike, that is so.
Speaker AIt was so overwhelming.
Speaker ALike, what is even, like the first step?
Speaker AAnd for me, what the first step was, Kelly.
Speaker AIt was like you said in your intro, you know, I was on the side of a dirt road and I kind of had this like life crisis moment where I was looking at myself, you know, after a 12 hour day driving, drinking all these energy drinks And I'm like, is this really what I want to do with my life?
Speaker AI always wanted to be an entrepreneur.
Speaker AI'm making excuses as to why I can't start something.
Speaker ALike, why don't I just start?
Speaker ALike, that was kind of my epiphany.
Speaker AAnd I'm like, I don't know where to start, but I'm just going to do one thing a day that moves me like a little bit closer to that goal.
Speaker AAnd the first thing I did, I kid you not, was Google.
Speaker AHow do you start a beverage company?
Speaker AAnd then that led to the next Google search and the next Google search and that led to a cold call.
Speaker AThen that led to me, you know, messing around with like ingredients in my kitchen.
Speaker AAnd of course that didn't taste good, but then I messed around with other ingredients and then I made another cold and it was, you know, what I've learned is I think the greatest innovations and the greatest companies, they're not, they're oftentimes, I don't think started by the most intelligent people.
Speaker ALike I, you know, I think as, as a culture, we like to think that, you know, that the Elon Musk type intelligence is what it takes to start something.
Speaker ABut the greatest entrepreneurs I've met are not necessarily the smartest people.
Speaker AThey just have a relentless drive to pursue this dream that they had.
Speaker AAnd so I started to learn that, that if I was going to create this, it was just going to take perseverance, you know, and as long as I wasn't going to quit and I was willing to do this for a long time, I was going to figure it out eventually.
Speaker AAnd so, you know, that's the big takeaway.
Speaker AIf you, if you really want to start a business or you really want to do something, your first step could be Googling how do I do this?
Speaker AAnd then just doing one thing a day and doing that for, you know, extended period of time.
Speaker AAnd it's amazing how that will compound and you'll make a lot of progress over that period of time.
Speaker CYeah, it really is just straight hard headedness.
Speaker CI, I'm not sure that I would have started this podcast and I know how much, how much work I was going to put into the damn thing, but here we are, right?
Speaker CBut we're doing all right.
Speaker CWe're in the Signal Awards this year.
Speaker CWe're the only independent Canadian show.
Speaker CI think that's pretty cool.
Speaker CBut you're absolutely right.
Speaker CIt's like when you, you can absolutely look back.
Speaker CAnd I think a lot of entrepreneurs do, especially after about Five or six years, and they're like, was that a good idea?
Speaker CLike, we've come a long way, but holy crap, has it been a lot of work?
Speaker AExactly.
Speaker AYeah.
Speaker AI've taken a lot of beatings over the last five or six years, and it's made me a much better person.
Speaker ABut, you know, I think that's why, you know, a lot of the most successful people in food and beverage don't come from the food or beverage industry.
Speaker ABecause if you're in the industry, you kind of see what it takes to start one, and you just be like, no, I'll do it.
Speaker APretty much anything else.
Speaker CIgnorance is bliss.
Speaker AIgnorance is bliss, my friend.
Speaker AAbsolutely.
Speaker CBut on the other hand.
Speaker COn the other hand, when you do push through those barriers, when you do accomplish.
Speaker CWhen you do land Costco, you might as well be on the moon, man.
Speaker CI don't know.
Speaker CI think the other side to it is success in entrepreneurship is so sweet.
Speaker CSo sweet, right?
Speaker CThose wins are just so exceptionally good, rival any high I'm sure you can have in the world on a certain level.
Speaker CI'm sure the day that you guys found out you landed Costco, man.
Speaker CYeah.
Speaker CThere's nothing that could have touched you.
Speaker CYou were a thousand feet high.
Speaker AOh, there's, you know, there's nothing that compares to it.
Speaker AAnd I don't know if you can see behind me, I have the man in the arena, the famous speech.
Speaker AI'd really recommend looking it up if.
Speaker CYou literally have that on my wall upstairs.
Speaker CThe man in the arena.
Speaker CShelby made it for me, I want to say, like, two Christmases ago, and it's a picture of me and her, and it's the man in the arena speech, and it literally lives in my living room.
Speaker CI love that.
Speaker AYeah, you nailed it, Kelly.
Speaker AAnd for those listening that, you know, haven't read it before, and I highly recommend you look it up.
Speaker AIt's an incredible.
Speaker AIt's like four sentences long, but it's very powerful.
Speaker AAnd it's, you know, effectively, you know, us as a society, we're often just the spectators, and everyone likes to criticize, you know, the gladiator or the fighter, whoever it is, the entrepreneur in the arena.
Speaker ABut the glory really does, win or lose, belong to those that are courageous enough to get into the battlefield.
Speaker AAnd I, you know, I really try to live by that because, yeah, there's.
Speaker AThere's a lot of really hard times.
Speaker ABut then when you get a win and your hand is raised and you get that Costco listing, it is a feeling that you just cannot.
Speaker AI Think, replicate anywhere else.
Speaker AAnd that makes it all worth it.
Speaker AYou know, we're seeing, you know, hiring someone that, you know, was maybe out of work and then seeing them six months in, and they're pumped to come and work every day, and their life has changed, and.
Speaker AOr seeing a customer that's been really impacted by your business, like, you can't replicate that feeling of impact.
Speaker ASo you're so right about that, Kelly.
Speaker CYeah.
Speaker CAnd actually, we have to go there, because without those people, without the customers, without the clients who are receiving a benefit, we wouldn't do it.
Speaker CWe wouldn't do it.
Speaker CLike, entrepreneurship is too hard to have no reward, to have nobody getting benefit from what you're doing.
Speaker CIf nobody's getting benefit, you will quit.
Speaker CYou will.
Speaker CBecause, you know, I even look at the podcast, man, there's been plenty of times along the way where I'm like, my God, like, this is a slog.
Speaker CLike, our download numbers are up and down and up and down, and it's like, yeah, the only thing that's consistent is inconsistency.
Speaker CLet's just call it that much.
Speaker CBut at the same time, you get all of that reach out.
Speaker CAnd when I saw, like, the impact, like, I, for instance, I just spoke with a guy in Germany this week.
Speaker CHe's coming on the show, and he's like, kelly, your podcast absolutely changed my life.
Speaker CHe's like, I was.
Speaker CHe was very similar to you.
Speaker CHe was a bio biomedical guy, and now he's leading the revolutionary charge in business development, helping an automotive company in Germany switch over to MedTech.
Speaker CAnd he's like, I used everything I learned on the business development podcast to business develop myself to change my future, to reach out to all these companies and let them know that I could do something completely different than I was trained to do.
Speaker CAnd now he's like, I landed, like, the best job in my life.
Speaker CLike, I couldn't have anything better than this.
Speaker CAnd it's because of your show.
Speaker CIt's so cool.
Speaker CI'm so excited to have that conversation with him on the show.
Speaker CBut it's that.
Speaker AThat.
Speaker CThat's what's made this worth it.
Speaker AYou know, Taylor, you're so right.
Speaker ALike, when I wasn't an entrepreneur, I think I associated entrepreneurship with, like, Ferraris and Lamborghinis and make lots of money.
Speaker AAnd that's a very small sub segment of entrepreneurship.
Speaker AWhat the real paycheck from it is, is what you just said is that customer that reaches out and was like, you know, you've changed my life.
Speaker AOr it's a team member employee that's like, this is the best job that I've ever had.
Speaker AIt's about your real reward from this isn't financial.
Speaker AIt's the impact that you're having.
Speaker AI think that is the true reward of entrepreneurship.
Speaker CAnd one could make the argument that by switching to Rita Energy Tea from any other energy drink that you guys are having right now, you could literally be saving lives.
Speaker CLiterally hundreds of thousands of lives across Canada, across North America, hopefully by the time people are hearing this show.
Speaker CAnd it sucks because on a certain level, you'll never know whether or not that is what happened.
Speaker CBut I think you can make the argument that if you're a lifelong energy drinker of the standard energy drinks packed full of sugar, packed full of ingredients you can't pronounce, it's got to have a negative impact on your longevity long term.
Speaker CAnd so the argument could really be made that even though what you're doing is creating a beverage, you might be helping hundreds of thousands of people switch to a beverage that is healthier for them, that adds years to their lives.
Speaker AThank you for saying that, Kelly.
Speaker AI appreciate it.
Speaker AAnd, you know, we do have.
Speaker AWe actually have a folder in our shared drive at work here called when youn're Having a Bad Day.
Speaker AAnd it's all the customer testimonials we've got that are really touching.
Speaker AAnd there's some ones in there that are like, bring me to tears.
Speaker AYou know, people that are in the hospital with cancer telling us how this is the one thing that's really helped them feel better and, you know, nothing else.
Speaker AYou know, this was making.
Speaker AGiving them energy, but, you know, this helped them through a tough time.
Speaker AAnd you're so right.
Speaker AYou know, even something like a beverage that you wouldn't think could be life changing and you can, not just through the beverage, but also in the way that you treat your customers and what the brand stands for.
Speaker AYou can have a real positive impact on someone's life, you know, through your business.
Speaker AAnd I think that's really what we're striving to do with the brand, too, is be more than just, you know, better for you energy drink, but also be a brand that really stands for something and stands for doing the right thing and helping people.
Speaker CWell.
Speaker CAnd actually, that leads us into the next question because, you know, you started off with the simple idea of making a healthier energy drink.
Speaker CRight?
Speaker CYou know, how has the mission changed since that very start?
Speaker CAnd how might it have stayed the same?
Speaker AYeah, that's a really great Question, Kelly.
Speaker ASo I think the foundation of the mission has largely stayed the same.
Speaker AI had a great entrepreneurial mentor who really taught me.
Speaker AHe thought the fundamentals of business is entrepreneurship at its core is about solving problems and helping people.
Speaker AAnd so if your business helps enough people, you are going to be financially successful.
Speaker AAnd so the core values that we built the business on, faith, family, fitness and freedom have always remained the same.
Speaker AAnd we've always push to really help people.
Speaker ACustomer service has been a top priority of ours from day one.
Speaker AWe really try to go above and beyond with customer service.
Speaker AEvery online order that we, we ship out as a handwritten thank you card if there's ever an issue.
Speaker AAnd I've personally driven orders to people's houses when things get screwed up.
Speaker ASo I think that core foundation of wanting to help people and doing the right thing, you know, has stayed the same and will always be the foundation of, of how we build the business.
Speaker AWhat's evolved over time is I think we've gotten a lot smarter and we've understood our customer better, we've understood what they want from the brand.
Speaker AWe've understood what resonates and what doesn't resonate, what ingredients people like, what ingredients people maybe are a little bit confused about.
Speaker ASo our core formula has more or less stayed the same, but it's improved dramatically over time.
Speaker AYou know, like if you were to taste Revita five years ago versus today, like I would say it tastes far better.
Speaker AWe make everything here in Calgary, whereas when we started, we made third party made the product for us.
Speaker AWe've increased the quality of the ingredients, we've increased the quality of the formula.
Speaker AWe're constantly asking our customers what we can do better, we're constantly innovating, we're making the packaging better.
Speaker ASo I think it's just that constant and never ending improvement and understanding that your brand is kind of like a child that needs to grow up and it needs to mature.
Speaker AAnd I think we're, you know, we're far from a mature brand, but we're getting into those early adolescent years where we're really starting to make some, some progress and develop as a brand and understand what people really want from us and how we can serve them better.
Speaker CWalk me through that.
Speaker CAnd first off, I've been calling it Rivita forever and now you've corrected me.
Speaker CIt is Revita.
Speaker AMost people call it Ravita.
Speaker CI was going to say, I think, yeah, I wonder how many people are making that same mistake.
Speaker AMitch, you call it whatever you want, Kelly.
Speaker AAs long as you're drinking it.
Speaker CSo, yeah, as long as drink it, we're good.
Speaker AYeah.
Speaker CWalk me through, you know, the flavor profile, because I know for me, one of the appeals to me with the drinks I loved have always been, I love the flavor.
Speaker CYou talked about how the flavor itself has actually changed over the past five years.
Speaker CHow do you do that and not alienate the customers who liked the original flavor?
Speaker COr is it so subtle that almost nobody would notice?
Speaker CKind of a tough, tough angle.
Speaker CLike, how do you do that?
Speaker CBecause it's like, I feel like on a certain level, if they change the flavor, did they not change the drink?
Speaker AGreat question.
Speaker AI'm going to answer that in.
Speaker AIn reverse.
Speaker AI don't know if this is a true story, but it's like a business anecdote that I've heard before.
Speaker AAnd it's a famous chocolate company and a new CEO takes over, and he's trying to cut costs, and he goes into the ingredient deck, and he.
Speaker AHe pulls out an ingredient, and he gets R D to make it.
Speaker AAnd then he tastes, and he says, oh, I think it tastes the same, and we just save 5 cents a bar or whatever.
Speaker ASo he does that, then he does it with another ingredient, then he does it with another ingredient, and sales seem to be the same.
Speaker AAnd then all of a sudden, they just drop off a cliff.
Speaker ABut in the taste test, that they didn't notice anything.
Speaker AAnd the point of the story was it's those little incremental changes that you don't necessarily notice up front, but they compound when you make a bunch of them, and they can make your product, in that case, far worse.
Speaker ANow, we just did that in reverse.
Speaker ASo we didn't.
Speaker AWhen I say we changed the formula, the taste is we didn't make any dramatic changes, but we found, you know, we tweaked the ratio of how much honey we were using to how much juice.
Speaker AMaybe just 5 or 10%.
Speaker CGotcha.
Speaker AThat made it 5% better.
Speaker AAnd so what we started.
Speaker AAnd then when we brought our production in house, you know, this third.
Speaker AWe had a third party making it, and they were.
Speaker AThey were okay, but they're never going to have as much love and care and passion for your product as you have.
Speaker ASo just bringing it in house and having better processes, better handling, better control over everything, like it was re.
Speaker AIt was small changes that didn't change the core flavor, if that makes sense, Kelly.
Speaker ABut there's.
Speaker AThere are these little 1, 2, 3% improvements over, you know, five ingredients and five processes that make the product taste the same.
Speaker AQuote unquote.
Speaker ABut it's a 10 or 15% improvement over what it used to be.
Speaker AAnd so that's really what we've done.
Speaker AAnd then with new flavors, for instance, that's where we can really.
Speaker CThat's where you have the freedom.
Speaker AI don't want to.
Speaker AYeah, yeah, that's where we have the freedom, where we're.
Speaker AWe're like, okay, we get feedback from a lot of customers.
Speaker AYou know, I wish.
Speaker AI really love Revita, but I wish it was a little bit sweeter or I wish, you know, I don't love tea, so, you know, could you make one without tea or something?
Speaker ASo that's where we.
Speaker AWith our new flavors and our new innovation, we're really able to collect that feedback and innovate on it.
Speaker ABut in general, I would say what we've done is make those little 1, 2, 3, 4% improvements over better ingredient suppliers, better processes, better controls on our production line.
Speaker AAnd those little improvements have actually added up to a product that's tastes fresher, more consistent, sweeter.
Speaker AIt's the same flavor profile, but it's just that much more enhanced, if that makes sense.
Speaker CYeah, no, that does make sense.
Speaker CYou know, one of the questions that I kind of had was, is there really a ton of benefit to continuing to add flavors?
Speaker CAnd hear me out on this, because, like, if I look back at the drinks that I.
Speaker CThat I love, right?
Speaker CI love Coca Cola.
Speaker CI've loved Coca Cola since I was a little kid.
Speaker CI love Sprite.
Speaker CI've loved Sprite since I was a little kid.
Speaker CIf they screwed with my Coca Cola or my Sprite, I'd be like, what the heck?
Speaker CLike, what are you guys doing?
Speaker CAnd it's like, Coke knows that they've made the same flavor for, what, 150 years at least at this point, Is there really a ton of value in constantly adding new flavors?
Speaker CBecause when I look at, like, new flavors of things when I'm at the store, it's like, oh, that's cool.
Speaker CI'll try that.
Speaker CBut I know in my heart, I'm never going to just be like, I want that all the time, all because that's just not me.
Speaker CWalk me through that thought.
Speaker CI'm sure you guys have gone through that.
Speaker CI'm sure you've done lots and lots of customer surveys and surveys in general.
Speaker CTalk to me about releasing anything new in the food product space.
Speaker CHow do you create something that becomes a Coca Cola for 150 years?
Speaker AKelly, you're.
Speaker AThat's a really astute observation.
Speaker AAnd it's something I've thought a lot about, too.
Speaker AAnd back to what I was just saying before, it's a big part of the reason why, you know, our core lineup of flavors that we have, you know, we have a couple subscribers on our website that have ordered like our peach flavor, for instance, have 150 orders on that over the last four years.
Speaker ASo there's no way I'm messing with that formula.
Speaker AAnd I don't like when brands do that.
Speaker AWe have our core lineup.
Speaker AWe're not going to.
Speaker AWe're going to improve it.
Speaker AWe're going to make it incrementally better, but we're not going to mess with the core formula.
Speaker AAnd I think, you know, like when Coke changed its formula, I think it was back in 80s or 90s and there was like a revolt, right?
Speaker AYeah, yeah, yeah, exactly.
Speaker AI think that's something that's, you know, really important to us.
Speaker ABut on the flip side is how do you continue to make your brand relevant?
Speaker AHow do you create excitement?
Speaker AHow do you drive more sales in store?
Speaker AAnd in the same way that Coke will always keep its original formula, but it will come out with a limited edition cherry Coke, limited edition vanilla.
Speaker AYeah.
Speaker AAnd it'll, it'll try things and it'll see what sticks.
Speaker AWe really, Coke is the, the Michael Jordan of our industry.
Speaker ASo why would we, you know, at least follow in some of the footsteps of what they're doing?
Speaker AAnd we've really found the same thing is you start to hear, you know, our first three, four years of business, all the time we would hear, can you make a mango flavor?
Speaker ACan you make a mango flavor?
Speaker AEventually we drop a mango flavor.
Speaker ASure enough, all of a sudden it becomes, you know, at the time, our top seller, you know, and now we don't always necessarily 100% listen to the customer.
Speaker ALike, we launched an apple pear flavor this year, which I wouldn't say it was the most requested, but it was something in our lab that we just like came up with and it tasted phenomenal.
Speaker AYeah.
Speaker AAnd when we did taste tests, people loved it.
Speaker AAnd we knew that Apple's like a beloved flavor kind of.
Speaker AOf all time.
Speaker AAnd it's also now become.
Speaker AIt's actually our number one skew.
Speaker ASo I think to answer your question, you want to keep your core lineup.
Speaker AThat's the core of your business.
Speaker ABut you can actually lift the sales and awareness of your core offering by adding these incremental offerings to drive more excitement to the brand.
Speaker AAnd retailers love it.
Speaker AYou can use it strategically to Kelly, like, if there's a retailer that maybe we have a great relationship with or one that we really want to get into.
Speaker AWe can say, hey, we got this new flavor.
Speaker AWe'll give you a three month exclusivity on it.
Speaker COh, yeah.
Speaker COkay.
Speaker AList us so it can become strategic piece of your business in addition to just lifting your core.
Speaker AYour core offerings by just bringing more awareness and hype to the brand.
Speaker CIt kind of leads me to wonder as well, you know, if you know that somebody has tried one flavor, do you know how often they will try all of the different flavors of Ravita?
Speaker CLike, is there any statistics on that?
Speaker CLike, is it, like, if they try one, pretty confident they'll try them all?
Speaker AWe don't have direct statistics.
Speaker AIt'd be more anecdotal from like customer surveys and, and feedback.
Speaker ABut generally what we find is when someone tries it for the first time and they really like it, they will at some point try.
Speaker AMaybe not the whole lineup of seven flavors, but they'll try like four or five.
Speaker CSure.
Speaker AAnd then they tend to come back to like two flavors.
Speaker COkay.
Speaker ALike every.
Speaker AMost of our customers pick a favorite and it's actually quite interesting.
Speaker ALike, it's quite evenly spread across all the flavors.
Speaker ALike, okay, subscribe to.
Speaker AWe have a couple that stand out a little bit, but I'd.
Speaker AIt's in.
Speaker AMore often than not, people pick a couple one or two flavors that they really enjoy and they stick with those just like you were saying.
Speaker ABut, you know, they ultimately go back to Coke, Original Coke.
Speaker ARight.
Speaker AAnd for us, people go back to their original flavor that they really like.
Speaker CWere you ever surprised at what flavors became very popular?
Speaker CLike, were you ever, like, looking at me, like, really that one?
Speaker COr was it pretty obvious which ones were going to do?
Speaker CWell?
Speaker AYeah, that's a great question, Kelly.
Speaker AAnd I'd say it can be quite surprising.
Speaker ALike, you know, one of our flavors, Royal elderberry flavor, Elderberry is a little bit more obscure, especially in North America.
Speaker ABut for some of our customers, that's the only one that they'll drink.
Speaker ABut then for other customers, it's probably their least favorite.
Speaker ASo I think one of the things I've learned is, is taste is so subjective, and you have to keep that in mind.
Speaker AAnd the more that you can collect customer feedback on what people want, there is going to be some flavor suggestions that just continually rise to the top.
Speaker AWe're working on a lemonade flavor right now.
Speaker AI mean, when we did a large survey, it was the number one most requested.
Speaker ASo, yes, the answer to your question is yes, absolutely.
Speaker AThere's.
Speaker AThere's definitely some flavors that have really surprised me.
Speaker ABut I would say, in general, if you follow kind of the trends of the market and you even look at what the big beverage companies are putting out there, like, what flavor is doing really well for the big energy drink company, that's probably going to do well, you know, for you.
Speaker ASo it's a little bit of both.
Speaker ABut you do have to throw things at the wall and see what sticks sometimes as well.
Speaker CYeah.
Speaker CJust out of curiosity, what is your most popular flavor?
Speaker CBecause I'm sure everyone listening to this is going to go out and buy it.
Speaker AYes.
Speaker AYeah.
Speaker ASo I would say our apple pear flavor that we just released is.
Speaker AIs our most popular flavor.
Speaker AAnd I think a part of the reason of that is this was a formula that we did improve on, our base formula.
Speaker ASo we had that because it's new and nobody knew what it was going to taste like.
Speaker AI had that flexibility to make improvements.
Speaker ASo I listened to all that feedback and made it taste.
Speaker AAnd we formulated it in house.
Speaker ATook a lot of trial, trial runs.
Speaker AIn my opinion, it is by far the best tasting of our lineup.
Speaker ABut actually, our original flavor, which is strawberry, is still generally number one or two.
Speaker AYeah.
Speaker ASo it's funny that that original one that took two years to develop and all those.
Speaker AThose trials is still top of the list.
Speaker ABut apple, pear, strawberry, and then usually our mango or black cherry tends to be number three and four.
Speaker CWell, there you go.
Speaker CNow you got your buy list.
Speaker CGet out there and buy some Rivita.
Speaker AThere you go.
Speaker CThe first time that I talked to you, I think the thing that maybe shocked me the most, because we're in Canada, if you take out student loan debt, you're going to die with that student loan debt.
Speaker CThere is no way to get rid of that thing.
Speaker CAnd you took that student loan money and you invested it to start Rivita.
Speaker CAnd I remember just looking at you and be like, are you freaking kidding me?
Speaker CLike, there was no way out of that.
Speaker CAll that money had to be paid back.
Speaker CBut you've just had so much success with it.
Speaker CBut I think for the people listening right now, people from the outside, they can look in and just see, wow.
Speaker CLike, Ravita, it's everywhere.
Speaker CLike, everybody.
Speaker CYou don't have to, like, look all that far to know that you're very successful with it.
Speaker CBut talk to me about that beginning, because you took a massive risk.
Speaker CObviously, it paid off in your favor.
Speaker CBut talk to me about the risk reward of an entrepreneur.
Speaker CThere's a lot of people who Are very afraid to take that risk.
Speaker CTalk to them.
Speaker CWhat was going through your head at that moment?
Speaker AYeah, so I'll back up a little bit, you know, back to that side of the road.
Speaker ASo I get the idea I'm doing the, you know, the one thing a day.
Speaker AAnd about, I don't know, four or five months kind of after that, it led me down the road of discovering that I wasn't going to be able to formulate this thing on my own.
Speaker AI just didn't have the expertise.
Speaker ASo I started cold calling this profession called a food scientist, which I didn't even know what that was until I found it on a Google search.
Speaker AAnd a lot of them more or less laughed at me.
Speaker ABut I did find one that was willing to work with me.
Speaker ABut it was $10,000 to get started, like, just to do the initial formulations.
Speaker AAnd I was like, you know, a few years out of school at the time.
Speaker ALike, I still had this big, massive student line of credit with.
Speaker AAnd when I had some room on it, so I didn't have like $10,000 liquid, I, I, I took that money out and used that as.
Speaker CPut it on black.
Speaker AYeah.
Speaker AAnd I remember being, like, sick about it because, you know, I was quite frugal with my money.
Speaker ALike, at this time, this was, you know, outside of my mortgage, which is more an investment.
Speaker ALike, I didn't spend ten grand on like, anything ever.
Speaker CSure.
Speaker AAnd, but I just, I felt this calling and I'm like, hey, you know, at worst, I'm going to have a good story, you know.
Speaker AAnd so I put the 10 grand in and then I, you know, I start spending more money and probably call it $20,000 into this thing.
Speaker AAnd I get home from work one day and there's this beautiful FedEx box on my front porch.
Speaker AKelly.
Speaker AAnd it's the samples from this food scientist of this drink that's going to change the world.
Speaker ARight.
Speaker ASo I don't even try it right away.
Speaker AI had read in one of my Google searches you're supposed to do, like, blind taste testing.
Speaker AThat's what the professionals do.
Speaker ASo I invite all my friends and family over that weekend.
Speaker AAnyone that meant something to me came to this.
Speaker AAnd I had the Red Party cups, and I had Red Bull in one cup and vitamin water and another one, they were labeled A through F. And I had people fill out these sheets and I'm collecting these sheets at the end, reading through the feedback, expecting my drink to be number one.
Speaker AOf course.
Speaker AThis is going to be awesome.
Speaker AAnd I spent 20 grand on it.
Speaker ASo it's got to be good, right?
Speaker AAnd, you know, A is like, I can read sample A feedback, and it's like, this tastes great.
Speaker ASample B.
Speaker AThis is awesome.
Speaker AYou know, think I've had this before.
Speaker AC, a little too sweet, but I like it.
Speaker AI get to sample D, and it's like, there's an out of 10 rating, and it's like 1 out of 10, 2 out of 10.
Speaker AYou know, my business partner at the time, right.
Speaker ATastes like battery acid.
Speaker AI wonder what sample D is.
Speaker ALike, what do I put in that cup?
Speaker AAnd I look at my sheet, and I'm like, it was my drink, Kelly.
Speaker ASo here I am.
Speaker APut.
Speaker ATook student line of credit money out to hire this food scientist, do a blind taste test.
Speaker AAnd we were dead last in that first blind taste test.
Speaker ASo to circle back to your question, you know, obviously we didn't go with that formula, and we did.
Speaker AIt took another, you know, year and a half of iterations until we were winning that blind taste test in the end.
Speaker ABut, you know, I felt a calling to do this, and I think you have to accept the.
Speaker AThat when you're going to take a risk like that.
Speaker AThe most important thing is I did make a contract with myself at some point that I was like, I am not going to quit, like, no matter what happens, like, outside of, you know, an act of God, like, I'm going to see this through.
Speaker AAnd that con.
Speaker AThat contract I made with myself is the reason that we're.
Speaker AFor a large part of the reason, you know, that I made it through that.
Speaker AThat period of time because I just.
Speaker AI wouldn't let myself quit because I made that contract with myself that I was going to keep going.
Speaker AAnd so I think if.
Speaker AIf you're going to step over that line and you're going to take the risk, like, you have to understand that, like, failure, it's only failure if you quit.
Speaker AYeah, like, that you could.
Speaker AI easily could have quit at that point.
Speaker AAnd I really, really thought about it.
Speaker AIt took me, like, weeks after that to kind of recover from the, you know, the aftermath and the depression of, you know, spending all this money and, like, accepting the fact that this might just be.
Speaker AThis might never work.
Speaker ABut that was kind of the realization that it's only failure if you quit and you're going to fail along the way.
Speaker ALike, these small failures are inevitable.
Speaker ALike, that's one of, like, that's not even that bad of a story.
Speaker AI could tell you a hundred other ones that are, you know, way worse.
Speaker AWhen we were building the production line or ordered our first packaging and there was a spelling mistake and barcodes didn't.
Speaker AFor work and stuff.
Speaker ASo I think if you're really thinking about taking that risk, like, you have to prepare yourself mentally.
Speaker ALike, it's not going to be rainbows and roses and butterflies.
Speaker ALike, you are going to get punched in the face over and over again.
Speaker AAnd the only way that you're going to succeed is if you do not quit.
Speaker ALike, you.
Speaker AYou know, as long as your idea is good and you have good intentions, you want to help people.
Speaker AI truly believe that those who win long term are just the ones that are willing to.
Speaker ATo go wade through the mud and push through the really hard times.
Speaker AAnd that's, you know, being in Costco, having this amazing team of, you know, 11 people, our own production line that all dates back to a blind taste test, you know, that cost $20,000.
Speaker AThat was dead last.
Speaker ALike, that's our origin story.
Speaker ABut we just, you know, we just, by the grace of God, we did not quit.
Speaker CYeah.
Speaker AYeah.
Speaker CNo, it's so true, right?
Speaker CAnd you made the point kind of early on.
Speaker CIt's not like the brilliant ones who necessarily make it.
Speaker CIt's the stubborn ones, right.
Speaker CMaybe the brilliant ones are smart enough to quit.
Speaker ASmart enough.
Speaker ASmart enough to not do this.
Speaker CBut it's.
Speaker CIt's so true.
Speaker CLike, I look at.
Speaker CI've had the pleasure now of meeting so many successful people, and all of them have, like, yeah, I went through, like, I should have quit, but I didn't.
Speaker CAnd that's it.
Speaker CIt's like, it's that consistency.
Speaker CYou need enough road behind you to win.
Speaker CYou have to have enough stuff in the rear view mirror to get to the finish line, right?
Speaker CAnd everybody wants that, like, quick fix.
Speaker CEveryone wants to start that podcast that's suddenly super successful.
Speaker CDude, like, we're like 350 episodes.
Speaker CI still think we have a long way to go.
Speaker AKelly, you nailed it, man.
Speaker CThat's just what it takes.
Speaker CYou have to put in the time.
Speaker CLike, there's no.
Speaker CThere's no replacement for the time.
Speaker CThere's no replacement for the time.
Speaker CAnd it's funny because I talked to a lot of people who are like.
Speaker CAnd I'm one of them who is like, I never achieve what I set out to in a year because I think I'm just too overambitious.
Speaker CAnd I always set these, like, crazy wild goals for a year.
Speaker CBut yet I look back over the last five years, and I can't believe what we've accomplished.
Speaker CAnd I know you're the same.
Speaker CI know you're the same.
Speaker CWe have a very similar entrepreneurial journey so far.
Speaker CI think you're, I'm at five years this year.
Speaker CYou're going, oh, you're past six now.
Speaker CBut like, yeah, it's amazing how much has happened in that five years for me.
Speaker CAnd yet if I look at like my annual goals, it's like, what was I thinking?
Speaker CThere's no way I could have done all that.
Speaker AOh, Kelly, you nailed it, man.
Speaker AYeah, I look back at my initial annual goals and it's laughable.
Speaker AMy, you know, my dad, who's a, my mentor and amazing entrepreneur, but he tells me all the time, like, you're gonna far overestimate what you can do in a year and underestimate what you can do in a decade.
Speaker ALike, and I think it's important to, to understand how you're, it's.
Speaker AI don't think I've ever hit my annual goal, but like, you know, when I look back at the last six years, you could look back and be like, holy cow, that's, you know, that's maybe it's not where I thought I was going to be, but it's pretty cool what we did.
Speaker AAnd you know, same with you, Kelly.
Speaker ALike, to be 300 plus episodes in like, how many podcasts get to that?
Speaker ALike, basically very, very few.
Speaker ALike, that takes incredible resilience and perseverance.
Speaker AAnd you're so right.
Speaker AYou know, it's, it's having that long term vision.
Speaker CI've had the pleasure of interviewing Jim Harold and he was my podcast hero, actually, which is super cool.
Speaker CHe's our Halloween special this year.
Speaker CHe hosts one of the oldest, if not the oldest paranormal podcast there is.
Speaker CSo it was super cool to have him on the show.
Speaker CWe were talking about his 20 year podcasting journey, 2000 plus episodes.
Speaker CMitch, he's had, he's has like, I want to say like 80 to 100 million downloads.
Speaker CI think he's somewhere in that, that area.
Speaker CAnd yet when you talk to him about it, he's like, yeah, like we weren't even successful for the first five years.
Speaker CHe's like, we didn't make a dime for the first five years and then we barely made any money.
Speaker CIt's like, man, like just listening to those stories, right?
Speaker CIt's just like, it's sheer hard headedness.
Speaker CIt's just showing up and refusing to quit.
Speaker CThe more willing you are to just be non negotiable and say, you know what, I'm not going to look at that as a quitting sign, I'm going to look at that as what not to do again.
Speaker CAnd I'm going to keep going in a different direction or try something new.
Speaker CYou're right.
Speaker CLike that first sample, that first taste test, you could have quit, but instead you've created something now that has become people's favorite drinks, you know, across Canada.
Speaker AKelly, you know, you're right.
Speaker AAnd it's, it's something that I'm passionate about, changing the narrative because I feel like, you know, Canada and America, probably North America as a whole, part of our culture is this 10 minute abs, diet, pill, get rich quick, you know, start a business in two hours, dropship, whatever, you know, like everybody wants it today, you know, and that was, and I had that same mentality getting into this and it was really damaging because I felt so behind in the first couple of years and felt really down on my myself when in reality it was just like the normal trajectory of a business.
Speaker AAnd I think we got to get that message out more that there is no 10 minute abs and entrepreneurship.
Speaker ALike it just doesn't exist.
Speaker AYou know, you gotta show up day in and day out and you gotta put your time in.
Speaker AYou're more than likely not going to be a millionaire in the first three years or five years, possibly even 10 years.
Speaker ALike this is a decade plus journey.
Speaker AAnd like we said before, your, your payout is more of the impact and the money will come when you help enough people.
Speaker CYeah, yeah.
Speaker CAnd I think maybe one of the things, and maybe it's because I know you, like there's a lot of people who drink ravita and don't know you.
Speaker CSo there's, there's that.
Speaker CBut I just feel like you have such a great story.
Speaker CIt's a family business, really.
Speaker CYou're in this with your sister even, you know, doing incredible things.
Speaker CThere's so much heart in Ravita.
Speaker CAnd I guess one of the questions I have for you is as you scale this business across North America, let's get real.
Speaker CIn 10 years you're going to be around the world.
Speaker CPeople be able to drink Ravita in like Egypt or Japan.
Speaker ARight?
Speaker AThat'd be pretty cool.
Speaker CIf, if we look at that 10 year trajectory, I think this year you'll be in the States and the next year after that you'll be somewhere else around the world, for real.
Speaker CThat's where you're going.
Speaker CHow do you keep the heart of Rivita as you expand around the world?
Speaker CDo you think it's possible?
Speaker AThat's a really insightful Question, Kelly.
Speaker AIt's something that Carly, my sister, business partner and I think about a lot.
Speaker AAnd what we try to anchor everything back to is core values.
Speaker ASo we have a sheet that every new employee gets with a list of our core values.
Speaker AAnd I think as we scale, if we can try to anchor everything back to that foundation, of course it's not going to be perfect and there's going to be road bumps.
Speaker ABut I really do believe that and some other companies have done this successfully.
Speaker AYou can scale with those same, with that same heart and the same intentions, as long as you build everything off of those core values.
Speaker AI think it's when you try to scale too fast or, you know, you're seeing dollar signs in your eyes and you're making decisions that isn't necess, you're not necessarily doing the right thing, but you're doing the most financially motivated thing.
Speaker AWe're really, really doing our best to anchor everything back to that.
Speaker AAnd even every big decision we make, we try to say, okay, does this align with our core values?
Speaker AAnd there's been times where even though it's going to cost us a lot of money or we're going to pass up on a big opportunity, we will do it because it does not align with our core values.
Speaker AAnd I think that's the way, Kelly, probably, in my opinion, that the best chance we have at scaling with that same type of heart that we currently have.
Speaker CYeah, yeah.
Speaker CLike, like I said, maybe I have a skewed view of it because I know you, right.
Speaker CBut I feel like, you know, on LinkedIn and stuff, we have such a tight knit entrepreneurial community in Canada that you kind of tend to see what's going on around this country as long as you're there and paying attention.
Speaker CRight.
Speaker CI see the friendship that you have with Jake, Carl's of Midday Squares.
Speaker CAnd honestly, I just, I love you guys.
Speaker CYou guys are just exceptional.
Speaker CI love seeing what Jake's up to.
Speaker CI love keeping track and what you're doing.
Speaker CI'm just never not impressed with, with the state of Canadian entrepreneurship.
Speaker CI'm just so proud of our generation.
Speaker CI think we're doing a lot of cool stuff.
Speaker AThank you so much.
Speaker AYeah, we got some really amazing Canadian entrepreneurs now.
Speaker AAnd I think, you know, the tides are turning.
Speaker ALike more people are sharing their story.
Speaker AIt's not just a highlight reel all the time, especially on LinkedIn.
Speaker ALike, it's nice to see some more authentic stuff because I think it isn't, you know, it's important for that next generation of entrepreneurs or you know, your listeners that are thinking of starting their own business, for them to understand that this is not a linear journey, this is a roller coaster ride.
Speaker AAnd I think I was not prepared for the roller coaster ride.
Speaker ALike, I didn't, I expected it to be more linear.
Speaker AAnd I think if you can go into this understanding you are, it's going to be challenging, like prepare yourself, you know, for those winter seasons.
Speaker AYou're going to have a much higher chance of success.
Speaker AAnd that's what I really commend.
Speaker AA lot of Canadian entrepreneurs, like, you know, Jake Carls and Austin from Sweet Nutrition and you know, Erica Rankin.
Speaker ALike a lot of these, you know, amazing local entrepreneurs are really telling their story and they're not, it's not just a highlight reel.
Speaker AThey're talking about the mistakes and the screw ups and the hard times.
Speaker AAnd I think that's really, really important to our overall entrepreneurial culture.
Speaker CYeah, yeah, no, it's, it's interesting because it never ceases to amaze me how often like burnout is coming up on this show.
Speaker CBecause it does to me at this point it's not even like, oh, avoid burnout.
Speaker CIt's like people are like hitting the wall before they're even like thinking about it.
Speaker CLike, we're just living in this scenario, especially as like young entrepreneurs living in the age of AI.
Speaker CI'm not sure I love AI.
Speaker CDon't get me wrong, I'm a huge fan of AI But I think what AI has done is it hasn't put more time back into our pockets.
Speaker CIt's given us the ability to do more, faster.
Speaker CAnd so now we just try to do as much as humanly possible.
Speaker CSo I think we're working harder, leveraging AI than we ever were before AI and instead of it putting time back in our pockets, we're just hitting the wall at 120 miles an hour.
Speaker AAgreed, man.
Speaker AYeah, I've had quite the burnout journey myself, so I would agree with that definitely.
Speaker ALike, it's something you need to be very aware of because, yeah, when you hit that wall, she, she takes a toll.
Speaker CYeah, yeah.
Speaker CYou know, you told me earlier on that the roller coaster ride is just that.
Speaker CAnd you know, I mean, like I said, I see you post about it pretty regularly that it's not always sunshine and rainbows.
Speaker CHow do you get through the harder times?
Speaker CRight?
Speaker CLike, and I get it, like, you've had a lot of success, so it's like, obviously you know that if you continue at it, you're gonna get through and, and maybe that timeline, maybe that.
Speaker CThat having that life, that life lesson of being like, okay, I've been through this before.
Speaker CI'm gonna get through it again.
Speaker CI don't have to quit today.
Speaker CBut talk to me about those hard moments.
Speaker CWhat do you do to bring yourself back?
Speaker CWhat do you do to reset when things get tough?
Speaker AYou know, it's easy to say that resilience is the.
Speaker AIs the key, but it's a lot harder in practice when you've just been taking a big blow and things aren't looking good.
Speaker AAnd I've.
Speaker AThe darkest moments of my life, for sure, have been building, building this business.
Speaker ALike, there's just.
Speaker AThere's been times where, you know, you have a death in the family and then something really bad happens at the office and, oh, you got two months of cash left and your biggest investor just pulled out and this retailer just dropped you.
Speaker AAnd, you know, sitting in my office at 11pm you know, holding tears back, like, how am I going to get through this?
Speaker AAnd, you know, I think the answer to that question comes back to a few things.
Speaker AYou know, I think the foundation for me is my Christian faith.
Speaker ALike, that is the foundation of everything that gets me through it all.
Speaker ATwo is like, remembering why you're doing this goes back to our conversation from earlier.
Speaker AWe have that folder in our shared drive about when you're having a bad day.
Speaker AI think about these cancer patients that have reached out or people that have whatever health issue and provider really helped them.
Speaker AOr I think about, you know, one of our young guys on the production line who's been with us a couple years and, like, seeing him grow and develop, like, thinking about the impact that you're having.
Speaker AAnd then third, and this is more of a practical advice that I don't know if it's good advice, but I. I like to say I took a piss on my plan B.
Speaker ALike, I signed personal guarantees on everything.
Speaker AI've taken money from people that I would rather die than disappointment as investors.
Speaker ASo, like, when I'm having a bad day, I don't have a choice.
Speaker ALike, yeah, like, quitting is I.
Speaker AAnd I genuinely to fail and have to look these people in the eye, eyes and.
Speaker AAnd tell them I lost their money.
Speaker ALike, I would rather die than do that.
Speaker ASo it doesn't matter how bad it is.
Speaker ALike, I'm gonna go down swinging and, you know, go, that man in the arena.
Speaker ALike, I, you know, I'm okay losing in the arena.
Speaker ALike, I can live with that, but I'm gonna go down swinging.
Speaker ALike, I'm Gonna be that gladiator that never quits, you know?
Speaker AAnd I think if you can anchor yourself to that, like, if you can really tell yourself that, like, no matter what happens, like, I am going to go down swinging.
Speaker AI think that's what's ultimately combined with my faith in God gets me through those times, because it's so much easier said than done, because there's times that are so, you know, I had a business partner leave.
Speaker AI had, you know, a big investment firm that pulled out.
Speaker AI've had big retailers, you know, drop you.
Speaker ALike, times where we've had, like, two months of cash and we're trying to raise money and you can't get bank loans, and, you know, you're scared about making payroll.
Speaker ALike, I've been through all those seasons, and it really comes back to that.
Speaker ALike, I will not quit.
Speaker AI will find a way.
Speaker AAnd it's amazing when you have that mentality.
Speaker AYou will find a way.
Speaker CI don't doubt it.
Speaker CI don't doubt it, man.
Speaker CLike, it's that just straight refusal.
Speaker CI will not look that person in the eye and let them know I failed.
Speaker CThat's what it takes.
Speaker CI think that's genuinely the level of, like, I will not quit.
Speaker CThat it takes.
Speaker CAnd I'm sure there's people right now who are listening are like, well, yeah, but for the right scenario.
Speaker CAnd it's like, yeah, maybe under the right scenario, you might change your views, But I think most of the time, it's that level of dedication, that level of persistence, that level of, I am not going to quit that simply makes business successful.
Speaker AI agree completely, Kelly.
Speaker AAnd, yeah, yeah, you're right.
Speaker AI mean, if I did everything I absolutely could, like, I did every.
Speaker ALike, I exhausted every scenario, and we.
Speaker AAnd we fail at that point, like, then you can look somebody in the.
Speaker CEye and be like, look, I did everything I could.
Speaker AI did everything I could.
Speaker ABut usually, you know, when you're in those situations, you're not there yet.
Speaker AThere's always something you can do.
Speaker AI've never exhausted every possible avenue that, you know, that hasn't happened to me yet.
Speaker ASo I truly believe there's always, always a way.
Speaker AAnd I, you know, I. I'm a big.
Speaker AI don't know if you're a UFC fan, Kelly, but I'm a pretty big MMA fan.
Speaker AAnd part of the reason is, I think there's so many parallels to entrepreneurship.
Speaker AAnd, you know, a lot of these great fighters, you could see them backed into a corner and they're beat up, and it seems like there's no way they could possibly win.
Speaker AYou know, they're down two rounds and they're in the third and their eyes swollen shut and they just will not quit.
Speaker AAnd then all of a sudden they find win the fight.
Speaker AAnd, you know, I, I think it's that same mentality, like, you're going to take some bruises, you're going to take some bumps, you're going to get hit.
Speaker AIt's part of the game.
Speaker AAnd.
Speaker AAnd you just have to have that inner fortitude that no matter what happens, I got that dog in me and I ain't quitting.
Speaker AAnd I think that's the true essence of the successful entrepreneurship, a lot of times is just that inner dog.
Speaker CAnd I can't think of a better way to end our show than.
Speaker CDon't be afraid to let loose that inner dog, man.
Speaker CThat's amazing.
Speaker CMy gosh, you are an inspiration to Canadians, to Americans, to the world.
Speaker CYou really are.
Speaker CI think to anybody who sees what you're doing, you're just such a good person.
Speaker CThe company you're building is just such a good company.
Speaker CI can't wait to see what comes next.
Speaker CAnd I can guarantee you your dad is completely right.
Speaker CThe shit you are going to do in 10 years is going to change the world, literally worldwide.
Speaker AYou know what, Kelly, coming from you, man, because I really look up to you and what you've built and the platform that you're creating, you know, to even give someone like me to tell my story.
Speaker AThank you so much, Kelly.
Speaker AYou're doing something really spectacular and the feeling is mutual.
Speaker CAmazing, brother.
Speaker CAll right.
Speaker CI can't wait till next time, Mitch.
Speaker CWe'll chat soon.
Speaker AChat soon.
Speaker CUntil next time.
Speaker CYou've been listening to the business development podcast and we'll catch you on the flip side.
Speaker BThis has been the Business Development Podcast with Kelly K. Kennedy.
Speaker BKelly has 15 years in sales and business development experience within the Alberta oil and gas industry and founded his own business development firm in 2020.
Speaker BHis passion and his specialization is in customer relationship generation and business development.
Speaker BThe show is brought to you by Capital Business Development, your business development specialists.
Speaker BFor more, we invite you to the website at www.capitalbd.ca.
Speaker BSee you next time on the business development podcast.








