Trust, Sales and Storytelling with Ken Gee


In Episode 248 of The Business Development Podcast, Kelly reconnects with community builder and master storyteller Ken Gee to explore how authentic storytelling builds the trust and relationships that make business happen. Ken shares lessons from decades spent connecting people, growing communities, and using stories to showcase what makes businesses special. From his broadcasting roots to horse racing and AK Media, Ken shows how trust and genuine connection always outperform flashy marketing.
Together, Kelly and Ken break down why businesses today need stories that feel real — and why telling them well on social media, video, and in person is more powerful than any cold pitch. They dive into the importance of asking the right questions, listening more than talking, and showing up where your community actually is. If you want your audience to trust you, refer you, and stick with you — this episode is your playbook.
Key Takeaways:
1. Building trust beats any sales pitch — people buy from who they trust and who others trust.
2. Storytelling isn’t about hype; it’s about revealing what’s genuinely unique about your business.
3. Great stories come from asking better questions and really listening to people’s answers.
4. Community is the backbone of referrals — invest in people and they’ll invest in you.
5. Social media should be intentional; posting just to post doesn’t build real connection.
6. Video shows personality, trustworthiness, and relatability better than any static post.
7. You can’t replace showing up in person — real connections still close deals faster than cold calls.
8. It’s not about who you know but who they introduce you to — warm leads matter more than volume.
9. If you want opportunity, open your mouth and talk about what you’re building — people will help.
10. Success doesn’t come from shortcuts; it comes from consistently doing the unglamorous work.
Learn more about Kelly Kennedy, The Catalyst Club, and all our coaching programs at KellyKennedyOfficial.com
Companies mentioned in this episode:
- KellyKennedyOfficial.com
- Capital Business Development
- AK Media
- Jasper Place Wellness Center
00:00 - Untitled
01:35 - Untitled
01:49 - The Art of Storytelling in Business Development
06:29 - The Journey of Ken G: From Announcer to Business Leader
26:45 - The Art of Storytelling in Business
28:30 - The Power of Storytelling in Social Media Marketing
52:05 - The Importance of Doing the Work
55:06 - Community Impact and Philanthropy
Welcome to episode 248 of the Business Development Podcast.
Speaker AAnd today I'm joined by Ken G.
Speaker AAn award winning business development leader, master storyteller and one of the best community builders I know.
Speaker AWe're about to dive deep into the art of telling stories that actually grow your business.
Speaker AStick with us.
Speaker AYou don't want to miss this episode.
Speaker BThe great Mark Cuban once said, business happens over years and years.
Speaker BValue is measured in the total upside of a business relationship, not by how much you squeezed out in any one deal.
Speaker BAnd we couldn't agree more.
Speaker BThis is the Business Development Podcast based in Edmonton, Alberta, Canada and broadcasting to the world.
Speaker BYou'll get expert business development advice, tips and experiences and you'll hear interviews with business owners, CEOs and business development reps.
Speaker BYou'll get actionable advice on how to grow business brought to you by Capital Business Development, CapitalBD CA let's do it.
Speaker BWelcome to the Business Development Podcast.
Speaker BAnd now your expert host, Kelly Kennedy.
Speaker AHello.
Speaker AWelcome to episode 248 of the Business Development Podcast and today it is my absolute pleasure to welcome back Ken G.
Speaker AKen is an award winning business development leader, respected community builder and master storyteller from Edmonton, Alberta.
Speaker AWith roots as a radio and TV broadcaster and a proven track record as a serial entrepreneur, Ken has spent decades connecting people and championing local businesses across Alberta and beyond.
Speaker AHe built one of Edmonton's leading commercial, moving and logistics companies, formerly served as the head of member relations with the Edmonton Chamber of Commerce, and today continues to live out his lifelong passion as a horse racing announcer at multiple racetracks across Western Canada.
Speaker AWith his home track being the track on two in Lacombe, Alberta.
Speaker AThrough his company, AK Media, Ken helps businesses craft and share their stories through compelling multimedia solutions that generate traction and build trust in a crowded market.
Speaker AKen's warm, authentic approach has earned him deep networks across North America and a reputation as a true connector.
Speaker AAn early listener favorite on the Business Development Podcast, Ken first appeared way back on episode 22.
Speaker AMajor on the majors with Ken G.
Speaker ABringing his signature wisdom, humor and practical storytelling insights to business owners everywhere.
Speaker AWhether behind the mic or consulting through AK Media, Ken G.
Speaker ARemains dedicated to helping people focus on what matters most.
Speaker AReal connections and stories that stick.
Speaker AKen.
Speaker AHoly cow.
Speaker AI struggled with that one.
Speaker AKen, it's a pleasure to have you back on the show.
Speaker CYou did well, Kelly.
Speaker CI can imagine 200 episodes later, maybe it.
Speaker CMaybe it doesn't get even easier.
Speaker CI don't know.
Speaker AYou know what?
Speaker CIt.
Speaker AIt doesn't.
Speaker AI'm actually fighting like a Hair of a throat thing today.
Speaker ASo it's one of those scratchy throat days.
Speaker AI'm sure you understand it well, being an announcer, the body does not cooperate.
Speaker CNo, absolutely.
Speaker CAnd you've got the camera on you.
Speaker CIt's not like you can go clear your throat.
Speaker AIt's so funny, right?
Speaker AI look back to my.
Speaker AThe beginning of my podcasting career, and I used to get so embarrassed when I jumble up the introductions, and I just be like, oh, my gosh, I'm such an idiot.
Speaker ANow I'm just like, dude, that is so normal.
Speaker CAnd you've proved the test of time, my friend.
Speaker CCongratulations on a couple of hundred episodes.
Speaker CI can't believe that it's been so many already.
Speaker AI can't either.
Speaker AIt's absolutely unbelievable to me that we are recording 2:48 today and that me and you talked way back on 22.
Speaker AAnd I have to give a gigantic thank you to yourself and Amin Samji, who really went out on a limb to help me in the beginning of this.
Speaker AYou guys used to call me weekly Kelly.
Speaker AHave you met this person?
Speaker AI think they'd be a great person for your show, and I wouldn't be here without the support that you guys did.
Speaker ANot to mention just the incredible community that.
Speaker AThat the both of you built together.
Speaker AYou did such an incredible job working at the chamber, and so thank you for everything, man.
Speaker COh, I appreciate that.
Speaker CBut you did the work, man.
Speaker CSo congratulations to you.
Speaker ANo, it's been.
Speaker AIt's been incredible.
Speaker ABut obviously, 20, episode 22 was a little while ago.
Speaker AYou have an incredible story, an incredible journey.
Speaker AI don't necessarily need you to walk us through the whole thing.
Speaker AFor the people that are listening, episode 22, you can go back and listen to it.
Speaker AMajor on the majors with Ken G.
Speaker AHe goes over his backstory completely.
Speaker ABut please, for the new listeners, Ken, lead us into.
Speaker AWho is Ken G.
Speaker AHow did you end up on this incredible journey?
Speaker CYeah, just a background on myself in terms of.
Speaker CI, born and raised in Edmonton, the son of immigrant parents, learned how to work really hard with them in their family business.
Speaker CIt was really funny because somebody actually mentioned my family business last week in historic Edmonton on Facebook.
Speaker CAnd it was wonderful to see all of the really kind comments that people had about my folks.
Speaker CAnd it just reminded me of how important it was to build community where they had their business and to be kind to people and to be hardworking.
Speaker CAnd so that was.
Speaker CThat was really.
Speaker CThat was really touching to see those comments, but.
Speaker CBorn and raised here in Edmonton, began a professional announcing career at the age of 14 announcing sports.
Speaker CSo while everybody else was working at the mall, I did a stint at the mall as well.
Speaker CI was out announcing sports and getting paid for getting to cut class.
Speaker CSo that was the start of my broadcasting career, which was my childhood dream.
Speaker CI did that for a number of years as a radio and television broadcaster of the course of specialty and interviewing, covered legislature, covered city hall, covered the crime beat.
Speaker CYou name it, I've probably seen it, met a lot of really cool people in that process and then eventually moved on to owning a commercial moving and logistics company to which I learned so much on that journey of being an entrepreneur and owning a business.
Speaker CAnd of course in those days it wasn't as easy to access resources to run a business.
Speaker CSo I'm really proud of having powered through that.
Speaker CThat's a story in itself on having that business started, which is a great story to tell these days.
Speaker CIt's always fun.
Speaker CAs an entrepreneur, you wish that you'll be able to look back on some of those stories and be able to tell them fondly.
Speaker CBut while you're in the middle of it, you are drowning and wondering how you're going to get through it.
Speaker CBut trust me, if you persevere, you will have a great story to tell other people.
Speaker CAnd then after that went to work back in the corporate sector.
Speaker CYou mentioned working for the Edmonton chamber of commerce.
Speaker CThoroughly enjoyed dealing with business people in the community while growing that organization for them.
Speaker CAnd then of course, my passion is horse racing.
Speaker CSo I've been a horse racing fan since I was a little kid, since the first time my dad took me to the track.
Speaker CMy dream job is what I'm doing now, announcing horse races and I get to do that every summer at the track on two in Lacombe.
Speaker CHave also called races elsewhere, but I have a blast doing that every summer and that really is my passion.
Speaker CI get to live it.
Speaker CI get to call races.
Speaker CThere's just nothing like the experience of doing that.
Speaker CAnd I want to welcome everybody who's never been to the races or maybe you want to come to the races.
Speaker CI always invite people to come out during the summers to visit at track on to love to have you down there, meet our horses, meet some of the people that are involved in racing, the drivers and trainers and then come up and watch watch me do some races.
Speaker CThat's an absolute blast.
Speaker CAnd now as well, starting up and very busy with my new business, AK media.
Speaker CMy platform to help market and tell the story about businesses and organizations in Edmonton, Calgary and Area.
Speaker CAnd that is a snapshot of where I come from.
Speaker AI absolutely love that.
Speaker AWhen the last.
Speaker AIn the last interview that we did, we really went deep on how you got into journalism and broadcasting.
Speaker AWe talked about that you were doing it at school and you worked your way into that space.
Speaker AI don't think we ever touched on what it was that drew you to horse racing.
Speaker COh, man.
Speaker CWhen my.
Speaker CMy mom and dad worked really hard at their business, they had a corner store.
Speaker CAnd I remember mom and dad putting in lots of long hours.
Speaker CAnd I even remember that day really clearly.
Speaker CIt was an afternoon on a weekend.
Speaker CAnd my mom said to my dad, you need a break.
Speaker CWhy don't you take Ken and go do something?
Speaker CAnd so we got in the car, and my dad said, I'm gonna go to watch the horse races.
Speaker CAnd I had never been.
Speaker CI was 4 years old, and we ended up at the old Northlands park and in the afternoon watching horse races.
Speaker CAnd I couldn't believe it.
Speaker CA city kid being around horses, that is just such a foreign thing.
Speaker CAnd I think a lot of people have never been around animals or like that.
Speaker CVery, very close.
Speaker CSo my dad took me there for the afternoon, and we watched the races.
Speaker CAnd my dad said to me, you pick a horse, maybe I'll put a bet on a horse if you pick one.
Speaker CI remember that.
Speaker CHe said.
Speaker CI said, pick that one and put $2 to win on that horse.
Speaker CAnd sure enough, that horse won.
Speaker CAnd that's how it started.
Speaker CAnd then this is how it continued.
Speaker CWas my dad said, It's $5 now from that too.
Speaker CNow what do you want to do?
Speaker CAnd I said, well, that one.
Speaker CAnd promptly lost that.
Speaker CSo thus is the story of betting on horses.
Speaker CBut from that point on, I was in love with horse racing.
Speaker CJust the excitement, the adrenaline rush that you get from watching a race from start to finish.
Speaker CAnd then as I got older, I got to see the strategies involved and everything that goes into running a horse.
Speaker CThey're amazing animals.
Speaker CTreated so very well as professional equine athletes.
Speaker CI think people that have never been to the races need to come see that aspect of horse racing on.
Speaker COn how these beautiful animals train and work and love to run.
Speaker CAnd then at that point, after having been a fan, a super fan for many years, and attended a lot of big races around the continent, I got the chance to be a horse owner.
Speaker CAnd I own many thoroughbred racehorses that raced across North America.
Speaker CGot to go oftentimes to go see them race.
Speaker CBut the thing that was always elusive was being a racehorse.
Speaker CAnnouncer.
Speaker CSo of course, as a kid, being in love with horse racing and then being a broadcaster, being a horse racing announcer was the job that I wanted to do.
Speaker CThere's only a few guys in the province that do it, so what were the chances of me ever being able to do it?
Speaker CBut hey, the power of networking and opening my mouth.
Speaker CI asked for the job and I got it.
Speaker CWas the inaugural announcer at Century Mile and the rest is history.
Speaker CGet to live my dream every summer.
Speaker AOkay, okay, Now I have to know because obviously I've been to horse racing.
Speaker AI've heard those announcers go, man.
Speaker AAnd we were talking about it briefly ahead of the show.
Speaker AYou're like, as an announcer, you're speaking faster than your mind can even like put it all together.
Speaker AHow do you keep it all together?
Speaker AHow are you able to like to call a race in real time when things are happening fractions of a second at a time and you have to know all of the people racing all the horses out there and you have to be calling it as it's going.
Speaker AHow do you practice for that?
Speaker ALike I imagine like the first race, you're just sitting there thinking, oh my God, how am I going to do this?
Speaker CYeah, absolutely.
Speaker CThey say in the announcing world that horse race announcing is the toughest play by play sport to call because you don't even have a second to think about what you're going to say.
Speaker CAnd hats off to the guys who are really good at horse racing announcing.
Speaker CThere are some guys that have photographic memories so they can literally walk in, pick up a program, look at it and know names, numbers of horses, trainers, jockeys, drivers, as well as past performances.
Speaker CI am not that good, so I still need to read off the sheet.
Speaker CBut a lot of people don't realize there is a lot of prep work that goes into it the night before or even a few days before.
Speaker CI'm reading a program, highlighting, making notes and the prediction.
Speaker CBrain is such an amazing thing, and I learned this many years ago through some health experiences, but also through the process of learning how to announce races, is that the brain is so amazing.
Speaker CI do train a few weeks into approaching a season to get my mind working, to get my brain working and to get those synapses firing.
Speaker CBut when I'm deep in the middle of racing season, I've told people this before, it's really amazing.
Speaker CWhen I'm on my game and I'm in the middle of the racing season, when I'm not announcing horse racing, I can go and have a conversation with multiple People.
Speaker CAnd I will say things and I will not even remember where that came from out of my mouth.
Speaker CIt just rolls off of my tongue.
Speaker CAnd sometimes I'll walk away from that conversation just thinking, wow, good thing I said the right thing.
Speaker CBecause those things just come to mind very quickly.
Speaker CAnd I think that's a real lesson for when you're trying to network and be in business.
Speaker CIf you do it often enough, you will get very good at it and it will just roll off of your tongue.
Speaker CSo for those of you who might be a little worried and don't like networking, it does take practice, and you can get really good at it.
Speaker AYeah, yeah, I know exactly what you mean.
Speaker AI've had plenty of meetings too, where, like, I left and I'm like, man, was I on fire.
Speaker AI don't even know what I was doing that day.
Speaker ABut you're absolutely right.
Speaker AIt's like sometimes you can just get in the zone, and when you're in, like, it doesn't always make sense how you get there, but you can leave and recognize that's exactly what happens.
Speaker CAbsolutely.
Speaker CAnd it's just practice, right?
Speaker CIt's practice makes perfect.
Speaker AYes.
Speaker AYes, man.
Speaker AToday I'm really excited to just chat with you about storytelling.
Speaker AI think storytelling is super important.
Speaker AAs a podcaster, these interviews don't work if we don't outline a neat story.
Speaker AIf you look at any interview, they start with something, they tend to have a path, and then they lead you into knowledge, and then they close.
Speaker CRight.
Speaker AWe want to talk about storytelling because specifically, AK Media tells company stories.
Speaker AThat's really what you do.
Speaker AAnd I want to talk about that, Ken, again, because in 248 episodes, I've never had somebody come in and say, hey, let's talk about how we tell a corporate story.
Speaker AAnd so I think for maybe a lot of the listeners today, maybe they've never even thought about their stories.
Speaker AI know that, like, I can see the path of my career, but I'm not sure that I've ever thought about what is the entire story.
Speaker AWhat is the entire story of Kelly Kennedy of Capital Business Development, of the Business Development Podcast.
Speaker AIt's a lot.
Speaker AWhen you really dive deep into the whole trajectory of it, trying to put together the entire story can see seem like an impossible challenge.
Speaker CYeah.
Speaker CThere is definitely an art to telling a story.
Speaker CAnd that's why I started AK Media was to be able to help people bring out the best features about their business or organization and really let people know what the story is.
Speaker CWhen I was a news reporter, I learned a number of things.
Speaker CThe first thing was how to properly ask a question.
Speaker CI remember first time being in scrums with other reporters who were so good at asking questions and were able to get those sound bites that they wanted that were impactful and that were the money clips.
Speaker CAnd I always wondered how did they know to ask that really good question?
Speaker CBecause the whole time I was in the scrum with them, I was just trying to think of what question can I ask next that makes me sound smart.
Speaker CLikewise, in a networking situation, when you're meeting a person, I don't know anything about this person, how can I ask them a question that won't make me seem stupid or make me, make me sound dumb about my business?
Speaker CI think we get nervous about the impression we're going to make on people.
Speaker CAnd same thing when I was a reporter was just let me ask a good question.
Speaker CAnd so I picked up this book, I don't even know if it's still around anymore, but it was called how to Ask Questions.
Speaker CRight.
Speaker CI read that book and what it taught was that really when you're asking, when you're engaging in a conversation with a person, your questions, you shouldn't go necessarily in with a list of questions.
Speaker CYour questions should be derived from what somebody tells you.
Speaker CAnd if you're really listening to them on what they're trying to tell you, that will help you come up with the next question in a, in a series which will make, which will make sense.
Speaker CAnd then as I was starting my business career, I also picked up another bunch of books.
Speaker CAnd I've read a lot of books, a lot of personal growth books, a lot of self help books.
Speaker CAnd one of the things I really struggled with when I first got into that reporting world and sometimes we can be a bit dull as reporters and it be a little bit too serious.
Speaker CIt was how do I get people to engage with me?
Speaker CHow do I get people to like me and find me interesting?
Speaker CSo I read a lot of self help books and I can't remember who wrote it, but I remember one great author.
Speaker CIt was either Zig Ziglar or one of the other greats.
Speaker CIt said on there that imagine when you have a conversation with somebody, imagine on their forehead there's a sign that says make me feel important.
Speaker AYes.
Speaker CAnd so people want to be heard, people want to be able to tell you about themselves.
Speaker CIt's just that you need to give them the opportunity.
Speaker CSo armed with those two things, what I have learned as an interviewer is that really start to Take an interest in people and not just try to think of the next question or there's a time and place to tell people about yourself, but really, people don't want to hear about you.
Speaker CThey want to be able to tell you about themselves.
Speaker CAnd the amazing thing when you get really good at it is you learn so many things about people and their amazing stories that you never would have known unless you asked.
Speaker CAnd so that's what I love about sitting down and meeting people at networking events, is I ask a lot of questions, and I love to find out what people's stories are and.
Speaker CAnd then take those stories and tell them to the world.
Speaker CFor example, AK Media, with the many platforms that we use, we can talk a little bit more about the business later.
Speaker CBut really taking those really cool stories and experiences and things about people and sharing them, it does take skill to do that.
Speaker CBut I'm.
Speaker CI find that probably the best thing about my work is being able to tell the stories of other people.
Speaker AI love that you touched on active listening for questions.
Speaker AAnd I think in podcasting, it's really important.
Speaker AYou can always tell a show that has everything scripted versus one that's a little bit more organic and flowy and fun.
Speaker AAnd what I've learned along the way of podcasting is always come prepared.
Speaker AI always show up with a list of questions, and I call them my get us back on track questions.
Speaker ASo if we really start to go somewhere way off in left field and I want to bring us back, I have a set of get us back on track questions.
Speaker ABut I'm right there with you.
Speaker AYou have to ask questions regarding the present conversation, what we're actually talking about right here in the moment, because that's really what keeps it more engaging, more flowy, and just, frankly, a better conversation overall.
Speaker CI think, especially in the business world, Kelly, conversations need to be intentional.
Speaker CI sometimes go to networking meetings and I meet people and I have no idea where the conversation is going with them.
Speaker CIt's great.
Speaker CDon't get me wrong, it is great to hear some of the conversations that people have at networking meetings, but especially if you're in business development or in sales, right?
Speaker CYou're here at an event.
Speaker CThe end goal is I need to drive sales, I need to drive activity.
Speaker CAnd so to meet somebody and take that conversation and get to that point is a really strategic process and I think a very intentional process as well.
Speaker CWith that in mind, you're absolutely right.
Speaker CAnd this is where I was talking earlier about the brain working, what rolls off of your tongue.
Speaker CI Think that's the same thing, too, is when you do that enough and you go to a networking meeting and learn that skill.
Speaker CYou go to meetings with intention.
Speaker CYou go there knowing what it is you want to accomplish, and that's where your conversations get directed.
Speaker AAnd for my business developers out there, dude, I used to suck.
Speaker AI used to really suck.
Speaker AAnd I think that kind of surprises a lot of people.
Speaker AAnd I think many people, when they get into sales or business development, nobody just starts out knowing everything.
Speaker AAnd I used to go to meetings thinking I need to ask all these questions.
Speaker AI need to be filling that space.
Speaker AI need to be, like, trying to talk to them and tell them how great my product and service is.
Speaker AI know as you, as a former sales guy yourself, you totally get this.
Speaker AI didn't get good Ken until I just shut up.
Speaker AI needed to shut up and stop talking and start asking great questions and listening.
Speaker AAnd to this day, it's one of the best skills.
Speaker AAnd by all means, I still have work to do.
Speaker AI am by no means the best listener on planet Earth, but I am a lot better than I was back then.
Speaker AAnd what I realized is that if you ask the right questions and you allow the space for somebody to fill it, most of the time, they'll tell you everything.
Speaker AThey'll tell you about themselves, their family, what's going on in their life, what's going on in their business, what challenges they're facing.
Speaker AThey'll give you everything, but you have to give them the space to do that.
Speaker CYeah.
Speaker CAnd I have followed all of your episodes as.
Speaker CAs you've gone over the last couple years, and you have become a very good interviewer.
Speaker CYou're.
Speaker CI really noticed that when you said that about armed with your questions.
Speaker CBut I think as you've grown and you know this, as you develop that skill, it just becomes second nature to you.
Speaker CAnd what is that phrase that people that I've read out of a book was, People don't care what you know until they know that you care.
Speaker AYeah.
Speaker CAnd that's like when you have conversations with.
Speaker CWith people.
Speaker CI often have.
Speaker CWe'll meet people and I'll say, hi, I'm Ken.
Speaker CWhat's your name?
Speaker CI'm Bob.
Speaker CAnd this is my widget.
Speaker CAnd this is what my widget does.
Speaker CAnd this is as a.
Speaker COh, really?
Speaker COkay, great.
Speaker CIt's like there is no engagement there.
Speaker CThere is no reason for me to be interested if I'm not interested in widgets.
Speaker CI want to know about you.
Speaker CI don't know what to know about Your widgets.
Speaker CAnd I find that if people know you, they like you, they will buy what you have.
Speaker AYeah.
Speaker COr they will refer you.
Speaker AYes.
Speaker AYes.
Speaker AAnd the power of referrals is incredible.
Speaker AThat's something that's actually come up many times on the show.
Speaker AI recently interviewed an author, Andrew Z.
Speaker ABrown, who wrote the book get referred.
Speaker AAnd I was blown away at how powerful referrals can actually be.
Speaker AI don't think I'd ever put two and two together, Ken.
Speaker A@ how much it had influenced my path and my track.
Speaker ABut he really put me on the spot.
Speaker AAnd he said, kelly, I want you to look at every single big deal you've ever closed, Whether it's for a client, whether it's for your own businesses, how often was somebody else involved, how often did somebody vouch for you?
Speaker AAnd I was thinking initially, no, that can't be true.
Speaker AI really dove deep, Ken.
Speaker AEvery single one, Every single big deal I've ever closed, somebody vouched for me.
Speaker CAbsolutely.
Speaker CAnd I call that a cold lead versus a warm lead.
Speaker CAnd this is a whole seminar in itself.
Speaker CBut I have often talked with new business owners and they say, I've opened this beautiful store and I've got these doors open, or I handed out leaflets or I've been cold calling and I just not getting any business.
Speaker CAnd I say, why don't you go to networking meeting?
Speaker CBecause if you go with your buddy who can vouch for you when you're meeting new people and they can tell this person, like a testimonial how great your business is or what a great person you are, that helps make a lead become from a cold lead to a warm lead.
Speaker CAnd that does.
Speaker CYour closing ratio is so much higher having those referrals and those testimonials and people vouching for you, whether they're directly or indirectly.
Speaker CAnd again, that takes work.
Speaker CBut most people aren't willing to do it.
Speaker AAnd I would argue that you and amin, if not are, were probably the best connectors in edmonton, bar none.
Speaker APeriod.
Speaker AThat is my endorsement.
Speaker AYou guys were absolutely incredible.
Speaker AAnd I'd love to know, based on that time, that you were with the chamber many years building community, bringing people together.
Speaker AWhat did that do for you personally?
Speaker CAmin's a wonderful connector, of course.
Speaker CBecause who doesn't love amin?
Speaker AI know.
Speaker CAnd he brings so many things to the table that I do not.
Speaker CRight.
Speaker CI think he has an instant likeability that will get people to start engaging in the conversation.
Speaker CI'm a little bit more on the serious, heavy side, I think.
Speaker CI think yeah, that's just my view anyways.
Speaker CAnd when you have someone who can start the conversation, which he's great at, it makes it very easy to engage in a conversation with somebody.
Speaker CSo being part of a team that grew the organization, I think that's really where our strengths were.
Speaker CAnd it was really funny because the first time that we ever got recognized in public was we were at a.
Speaker CI think we were at a baseball game or something.
Speaker CAnd as we were walking out, somebody walked by and yelled at us, hey, it's the Chamber guys.
Speaker CWhich was really funny.
Speaker CAnd Amin and I looked at each other and said, wow, did that just happen?
Speaker CAnd from there it was the nickname that we had coined for us was the Chamber guys.
Speaker CAnd having that recognizability made it also easier to go meet people and engage and start conversations.
Speaker CBut yeah, for sure, any.
Speaker CEverything is intentional, though.
Speaker CEverything is learned and a skill that has to be taken and, and developed.
Speaker CSo I'm glad to talk about that with people and often I do with AK Media, that's one of the things that we talk about is what is your goal?
Speaker CWhat is it you want to achieve?
Speaker CI want to get more customers, I want to meet new people.
Speaker CHow do I do that?
Speaker CLet's talk about the different services that we offer to help you do that.
Speaker AOkay.
Speaker AOkay.
Speaker ALet's use that as the segue into storytelling.
Speaker ARight?
Speaker AHow does a business tell their story?
Speaker AObviously, in 2025, we know that social media is bigger than ever, right?
Speaker AI think most business owners are on LinkedIn if they're not leveraging LinkedIn pretty heavily at this point.
Speaker ABut you're competing as well with just a ton of content, Right.
Speaker AEvery time you hop on Facebook, LinkedIn, whatever it is, it's just video after video or post after post.
Speaker AHow do you.
Speaker AI think maybe the power of storytelling and I want you to maybe elaborate on this, but storytelling can maybe help you stand out above all that noise.
Speaker COf course, perception is reality, right?
Speaker CAnd I really, I'm fascinated by social media.
Speaker CI use it a lot.
Speaker CI come from a generation where you bought advertising and that's how you told people about your business.
Speaker CBut here's the really amazing thing about the capacity to do things.
Speaker CYoung people these days, which are predominantly the ones that are on Instagram or other social media, they really know how to self promote themselves, right?
Speaker CDon't they really?
Speaker CI want to be an Instagram model or I want to be an Instagram influencer is the word.
Speaker CWhy can't we all be influencers?
Speaker CRight?
Speaker CIt just takes a Little bit of studying.
Speaker CThat's what I did a lot when social media came up was I watched a lot and I'm still on social media a lot.
Speaker CI find it more entertaining than watching tv, to be honest with you.
Speaker CPeople will often ask me, oh, did you see this series?
Speaker CI'm like, no, I was watching TikTok or I was watching Instagram because I had a very short attention span.
Speaker CBut I really find like the power of what you can do with your phone.
Speaker CWe used to have rooms full of equipment when I was in broadcasting to produce some of these amazing videos that people are making on their phones.
Speaker CIn terms of the power of storytelling, I think social media has been a real eye opener on the capacity of what we can do.
Speaker CWe're only limited by our creativity and imagination.
Speaker CSo in terms of telling the story corporately, how does that work?
Speaker CHere's the first thing I would do is I would ask people if you are maybe a traditional your business that has used traditional methods to promote your business.
Speaker CMaybe start looking at social media and you can't ignore it.
Speaker CIt is a super important part of marketing these days and if you're not on it, you are missing an audience.
Speaker CBut take the time to watch, to see what a reel is or how people use stills versus videos, how they use interviews versus, I don't know, just panning the crowd at an event.
Speaker CLearn about all of those techniques and what you like.
Speaker CBut here's the main thing is write down on a piece of paper.
Speaker CWhat is it that your business is looking for?
Speaker CWhat is it that your business needs?
Speaker CWe don't just produce videos for people or do appearances for them just for the sake of doing them.
Speaker CThere's always a strategy behind it.
Speaker CSo what is your goal?
Speaker CWhat is it you're trying to achieve?
Speaker CI ask this oftentimes of clients and they say, I want more business.
Speaker COkay, that's a good answer.
Speaker CBut how do you, what's your metric?
Speaker CHow do you quantify that?
Speaker CI don't know, what should I be using?
Speaker COkay, you have to pay your bills, you have to make money.
Speaker CMaybe that's the first metric we start with is how many new clients do you need?
Speaker COr bottom line, how much money do you want to bring in?
Speaker CWhat is it that you're trying to achieve?
Speaker CThen let's break it down from that goal.
Speaker CHow many new clients do you need?
Speaker CHow many new widgets do you need to sell?
Speaker CWhat is special about your widget?
Speaker CThen here's the other thing about storytelling.
Speaker COnce you've got your goal, what is it tell me about your business.
Speaker CAnd as a storyteller in the broadcasting world, as a news reporter, when I was in a scrum or I was at a news conference, I had to listen to an hour, two hours of what somebody was telling me and then really pick out the story.
Speaker CWhat is the story from this news conference?
Speaker CWhat is the real story out of this scandal that is developing and learn how to pick that thing out that is special about your business, make you different and find a way to tell that story.
Speaker CAnd that's where my specialty comes in, is tell me your story, let me find out what's special about you and what I think people will really enjoy hearing about you and then package that in a way that is impactful and that draws interest.
Speaker CAnd I think a lot of people don't give themselves enough credit.
Speaker CDoesn't matter what kind of business organization you have, there is something special and unique about your story that will blow people away and draw them to want to find out more about you and even maybe to the point of using your business or your services.
Speaker CThat is an important part about corporate story storytelling.
Speaker AYeah.
Speaker AWow.
Speaker AThere was a lot to unpack there.
Speaker AI'm going to start maybe at the beginning when you were talking about utilizing social media and you specifically talked about utilizing not just one form but many forms using obviously stories from people, using pictures, using video.
Speaker ADo they have to use all of these things to tell the whole story?
Speaker ADo you find that for a company to truly tell their whole story they need to leverage multiple forms of media, written content, pictures and video in order to structure it properly?
Speaker CThat is a really good question, Kelly.
Speaker CLike I even find with.
Speaker CAnd of course I'm.
Speaker CI am still based in Edmonton as well as in Calgary.
Speaker CI split my time now between the two cities because I heard a rumor that people were telling people I'd move to Calgary and have that.
Speaker CThen I was afraid to leave my apartment because I didn't want people thinking, thinking that I had changed hockey allegiances or something.
Speaker CBut I find that there's such a difference even in the two markets.
Speaker CRight.
Speaker CAs as far as what works in Edmonton versus what works in Calgary.
Speaker CAnd so those are some of the things that we talk about with my clients at AK Media.
Speaker CBut no, again it is exactly about what it is your business or organization wants to achieve and then we sit down and find out how to achieve those goals for you.
Speaker CFor some people what works really well is LinkedIn promoting their business on LinkedIn.
Speaker COn the other end of the spectrum, sometimes it's people that we work on with a strategy is having me appear at a place.
Speaker AYeah.
Speaker CNot because, like, I am this great guy.
Speaker CIt's because of the people that I know that will want to come out and get my take on things, knowing what my record is in the work that I've done before.
Speaker CSo those are some different kinds of strategies that we really look at in terms of what will work best for an organization.
Speaker CAnd no, it's not about having to be on all the platforms.
Speaker CI think there's a platform for different purposes and to understand how that factors in.
Speaker CI think that's really on an individual basis for each business.
Speaker COn knowing is your business, are you going to get some traction out of this social media or whatever strategy it's going to use?
Speaker CIt's not a blanket thing.
Speaker CAnd I think this is where the difference is between successful marketers and not successful marketers is if you're a marketer who thinks, if I make beautiful slides, if I make beautiful reels, that's marketing.
Speaker AYeah.
Speaker CI disagree.
Speaker CThat is not marketing.
Speaker CThat is being able to design some great things, but taking those after you determine what the client's goals are.
Speaker CThat's marketing.
Speaker AYeah, yeah.
Speaker AIs it important who tells the story?
Speaker CAbsolutely, it is.
Speaker CI sometimes get requests from people that say to me, hey, will you do a sit down one on one with me and do an interview with me?
Speaker CBecause I like the look of you asking me questions and me answering them.
Speaker CAnd quite honestly, it's, you don't need me in the picture.
Speaker CYou need.
Speaker CYou're a great speaker, you can tell the story.
Speaker CYou've just never had anybody ask you the right questions before.
Speaker CSo oftentimes that's what I will do is I will extract myself from that and I'll be the one asking the questions.
Speaker CYou'll never see me in the video or hear me, but it allows people a chance who I know are able to tell the story better than I could and let them shine and let them have the opportunity to do that.
Speaker CThat was one of the things I really found when I was working with businesses at the Chamber.
Speaker CI met so many people that had amazing stories and could tell me face to face what the great things were about their businesses.
Speaker CBut when they got into a social setting, sometimes they were a little nervous or they didn't have a platform where they could do that and tell their story.
Speaker CAnd that was a little bit of my role there, was being able to tell their story, but in terms of giving them business advice and all this stuff really wasn't my role.
Speaker CAlthough I could.
Speaker CAnd so being able to have AK Media and now offer that to people on what I was doing, except on a bigger scale, has really been an exciting time for myself to hear their stories and being able to share them very openly now, as well as being able to give people that opportunity to use us to tell their story.
Speaker CYeah, it.
Speaker APeople find this really surprising when I tell them that I really struggle with personal video and they're like, kelly, you have hundreds of podcast episodes.
Speaker AWe see you live on Authentic Hustle every week.
Speaker AWe see you in the clips all the time.
Speaker AAnd I'm like, no, but it's not the same.
Speaker AAnd it's like there's something completely different about this conversation we are having right now.
Speaker AEven though we are going to share some clips from this, even though there will be some video content from this conversation, it is.
Speaker AIt has a completely different feel than when I pick up my cell phone and I'm shooting a video like I did this morning.
Speaker AI honestly, Ken, I've been struggling quite a bit with the personal video side, even though I know how critical and important it is here in 2025.
Speaker ABut I've been pushing myself, you may have noticed, over the past month, I'm starting to pick up my phone more, shoot some more personal videos, throw them up on LinkedIn, and I'm getting better with each one of them.
Speaker ABut, man, it still feels it.
Speaker AHonestly, it feels like my brain just goes blank.
Speaker AWhen the phone comes up, I'll have this great idea.
Speaker AI'll know exactly what I want to talk about, what story I want to tell.
Speaker ABut the moment I hit record on that damn phone and I'm looking into it, I don't know, man, I struggle with it.
Speaker AIs that something that you see with a lot of the people you work with?
Speaker CAbsolutely.
Speaker CAnd I.
Speaker CI'm not as much anymore.
Speaker CBut when I started out, even in a career in broadcasting, here's me who wants to be a public voice, self conscious all of the time.
Speaker CAnd that was something that I've really had to get over because I think I'm a pretty good communicator.
Speaker CBut I think as far as being self conscious about how I appear on video and things like that, yeah, for sure.
Speaker CThose are things that we all need to get over and just get to the task at hand.
Speaker CAnd that's really something that we can take into any kind of task that we're nervous about, whether or not we don't feel comfortable being on camera, we don't feel comfortable going to networking meetings or talk to somebody.
Speaker CYou know what, when the bills pile up and you got to pay a bill and you got to go make money, I think you get over the discomfort very quickly to make, to drive your business.
Speaker CAnd sadly, sometimes that's what I see.
Speaker CSometimes I see people who are not willing to get uncomfortable in their businesses and that terminates the business.
Speaker CYeah, you got to do what it takes to make your business go.
Speaker AYeah, it's been, it's been a personal struggle.
Speaker AI'm not going to lie.
Speaker AI really have struggled with the video aspect.
Speaker AAnd the funny thing is, Ken, obviously I know better, right.
Speaker AI've interviewed so many people.
Speaker AI've been public in this way for a couple of years now.
Speaker AAnd I think that's what's funny is that I think most people know, but they really struggle to take that step.
Speaker AAnd as somebody who's been a broadcaster, who's been in the public eye for a long time, was there anything that helped you get over that fear other than the fact that you got to pay the bills?
Speaker CEating.
Speaker CThat was a pretty big motivator.
Speaker COwning a business and having two little kids at home staring at you, that was a pretty big motivator.
Speaker CNo, you know what?
Speaker CIt was just doing it.
Speaker CDoing something over and over again repeated.
Speaker CIt's just like too.
Speaker CI don't know, I.
Speaker CI am always amazed when I watch TV and I see a reporter or a sports commentator doing a stand up in front of like the throngs of fans that they're reporting at and they have to talk.
Speaker CA stand up is at the end of a news story when a reporter appears or when they cut to a shot at a sporting event.
Speaker CAnd the commentators talking about that always blows me away because I would be so self conscious about doing that.
Speaker CUnfortunately, when I call races, yes, maybe in some days there are hundreds or thousands of people that are viewing, but they're doing it online.
Speaker CSo I never see them.
Speaker CSo I never have to be self conscious about that.
Speaker CBut I think it's just repetition.
Speaker CIt's like anything you do.
Speaker CI think a lot of people get self conscious when they go to networking meetings.
Speaker CI have people that refuse to go to networking meetings because they are so self conscious about meeting people, not knowing what to say.
Speaker CAnd I used to be that way as well.
Speaker CSo here's hope for you guys.
Speaker CIf I can do this stuff, you can do it too.
Speaker CBecause I was always at that same place where I was always self conscious about meeting new people or having to get up to speak.
Speaker CIt's just that I've done it so Many times that I'm used to it now.
Speaker CAnd by the way, Kelly, I would never know that about you, about being self conscious with the camera, because you're everywhere and we always see you everywhere.
Speaker CBut that's the power.
Speaker CThat's the power of using social media and cameras is you can do that, take a hundred times and get the best one and post it.
Speaker CPeople will never know that you struggled with it.
Speaker AYeah, that's it.
Speaker AAnd I have a harder time doing that with the phone because with the phone, I honestly, I just can't really edit very well on the damn phone between me and you and everyone listening.
Speaker ASo the phone is the one.
Speaker AWhen you guys see me shooting from the phone, that might be three takes like that.
Speaker ALike, for me, I'm one of those people and recovering perfectionist.
Speaker CYeah.
Speaker COne of those people that'll shoot the.
Speaker ASame thing three damn times until I don't mushmouth.
Speaker ABut it's funny because we even started this episode and I had to have a good laugh with Ken because I think I missed said our introduction multiple times.
Speaker AI had to restart it and I'm like, dude, I'm sorry.
Speaker AHey, no one will ever know.
Speaker ABut I'm sorry.
Speaker CThe thing that's always things always amazing about being self conscious is people will go to the gym and work out.
Speaker CAnd that's one of the things that I'm self conscious about.
Speaker CGoing out, going to the gym.
Speaker CAnother thing is, are you married?
Speaker CYeah.
Speaker CYou were not self conscious.
Speaker CThe self consciousness didn't stop you from asking for that first date.
Speaker CRight.
Speaker CSomething about it.
Speaker CWe do things that we are that maybe we know what the prize is.
Speaker CRight.
Speaker CMaybe that's what it is.
Speaker CWe need to focus on what the prize is that helps us get over being self conscious.
Speaker CAnd obviously you've got a thriving business and a thriving podcast that's come from your personal appearances.
Speaker AI think it's come from bravery.
Speaker AExactly.
Speaker AI wouldn't.
Speaker AI don't think I'd have anything that I have today had I not taken that bravery and just decided to turn the mic on and start talking to my wall in the basement.
Speaker ALike, even it.
Speaker AEven way back when we had our first interview, I remember being just like very afraid to even ask people to come on the show because I was just thinking, like, they're gonna be like, who's this idiot?
Speaker AI was literally feeling that self conscious about it at the moment.
Speaker ABut it's crazy now to think back that now, you know, I have to actually turn down people because I can't record everybody but Back then I was so afraid to ask even you can to come on the show and so I just think that it's a journey for all of us.
Speaker CYeah.
Speaker CThat's incredible.
Speaker CWhat story to tell?
Speaker AIt's a good one.
Speaker AI.
Speaker AOne day.
Speaker AOne day.
Speaker AAK Media.
Speaker AI have to come and tell it.
Speaker CYou betcha.
Speaker AI want to, I want to ask you about the type or the way to tell the story specifically because obviously we're seeing with the advent of social media, the Kelly's of the world picking up their cell phone and just shooting that video, that RAW video every single day.
Speaker AAre you seeing maybe a difference in the way that people are receiving professional video versus just self shot made at home videos?
Speaker CI think of course, like if you've.
Speaker CYou're an organization that has a huge budget, I'd love to talk with you.
Speaker CNo, if you've got a huge budget versus you're maybe an individual in your own business.
Speaker CRight.
Speaker CI think there's different ways to shoot things.
Speaker CIf you're working on your own and you want to appeal to a crowd that needs to see a bigger business, there's ways that you can do that.
Speaker CBut I think that there's a lot of charm in shooting maybe very unprofessional video and posting it.
Speaker CBut the same thing applies whether it's a very professionally shot video or you being on your own is it's got to tell a story, it's got to be intentional.
Speaker CAnd some of the greatest reels that you see on social media are people that have just shot stuff on the fly and they decided oh there was actually something in that I can post.
Speaker CAnd those become very beloved videos and viral videos.
Speaker CI don't think necessarily it has to be slick.
Speaker CI think though that yeah, a better video definitely does get more attention, a better quality of video.
Speaker CBut again it's all about what is the story and what are you trying to show people.
Speaker AYeah, yeah.
Speaker AI actually had to had a really great conversation with another leader in Edmonton who's been struggling with the video aspect and has been taking a lot of pictures and I had a great conversation and I said hey, I think you should really just start leveraging video.
Speaker AAnd the reason being is that the pictures are not showing his personality.
Speaker AThe pictures are not showing his smile, his excitement, the way that he talks about something, his knowledge.
Speaker AThere's just so much that's conveyed in a video that I think, I know we're all afraid to do it but you're missing out on so much if all you're doing is typing Things up and attaching pictures.
Speaker COh, absolutely.
Speaker CI think the advent of having videos and social media reels is getting people to see what you're like.
Speaker CLike they.
Speaker CA relatability.
Speaker CRight.
Speaker CBecause isn't that the first thing about sales and the business development is relatability?
Speaker CIf your client.
Speaker CYou have the best product, but your clients don't relate to you, they probably are not going to want to do business with you.
Speaker CRight.
Speaker CPeople want to do business with who they relate with, that feel that they can understand you and that they like.
Speaker AYes.
Speaker AAnd body language is so much of communication.
Speaker ARight.
Speaker AHalf of communication isn't the words coming out of your mouth, isn't the smile on their face, isn't the picture.
Speaker AIt's what are you doing with your body?
Speaker AAnd you miss that completely if you aren't willing to do the video aspect of it.
Speaker AI know that I feel more connected to people when I can see and hear them.
Speaker COh, absolutely.
Speaker CAnd these days, like in.
Speaker CIn the day when we used to pick up the phone and do cold calls, I know some of you still do, but in the day picking up and making cold calls, you didn't have necessarily a chance to show your personality or to show why somebody should choose you over the other person.
Speaker CAnd I think these days, if you're not taking advantage of that, Fast forward to 20, 30 years later that I've been in business development.
Speaker CLike that is a huge virtual calling card that you can use to let people know what you're all about, who you are.
Speaker AYeah, yeah.
Speaker AWhat are somebody who understands video, who understands how to put together a story.
Speaker AIs there something that you're seeing on social media where you're like, man, I wish that they would do that differently.
Speaker AAre you seeing business owners making some serious mistakes with the way that they're communicating with the public?
Speaker CThat's really interesting because it's only wrong if it doesn't work.
Speaker CRight.
Speaker CI think if it's just to po posting something, just to post something, again, it's intentionality.
Speaker CWhat is it that you're trying to achieve with.
Speaker CAnd again, I keep hitting on that, but I just find going out and just snapping pictures of us eating lunch at an event like that necessarily is not a very strong post that doesn't tell the story about anything unless it's pictures of something that happened at the event or the people that you're associating with or the people that are part of that organization.
Speaker CI think that's really important.
Speaker CBut I think just posting to post a really strong preamble as well on the posts is important.
Speaker CWhat is it that I'm looking at?
Speaker CIf you take snapping a picture of somebody eating lunch, maybe that's all you've got from the event.
Speaker CBut as long as you've got a really strong preamble in your post and letting know people.
Speaker CPeople know what that whole thing was about, I think that's important also letting people in that preamble know about where they can get more information.
Speaker COne of the things that drives me crazy on social media these days by companies that actually are professional social media managers is I see a picture of this delicious tasting food.
Speaker CIt looks amazing.
Speaker CThey say the name of the restaurant, but they don't even tell me the name of the city or their address or how to see their business.
Speaker CThat drives me nuts.
Speaker CI want to go there, I want to eat your food.
Speaker CBut if I have to struggle to go through your post and go back to find out where you're located or even if you're in my city, I'm not going.
Speaker CI'm not spending any time on that.
Speaker AYeah, you're not making the customer journey easy.
Speaker CNo.
Speaker CTo not even show the city.
Speaker CThat's the one thing that really blows me away because I travel a lot for my business.
Speaker CI need to know which city you're in.
Speaker AYes.
Speaker ANo, it's interesting and I guess the reason that I've asked you about the effectiveness of it is and this has just been my experience, I've been doing this for quite a while and one of the things that I realized is that influence can make selling easier for you, but you still have to take that step.
Speaker AI think so many people just think I'm going to put a video out there talking about my company and people will come.
Speaker AThey will just come to us and they will buy our stuff.
Speaker CYeah.
Speaker AAnd that has just.
Speaker AMaybe I'm an outlier, but I doubt it.
Speaker AThat has not been my experience.
Speaker AYou still have to reach out to these people, make connection with them, introduce yourself, say you'd love to meet them.
Speaker ARight.
Speaker AYou still have to take that step.
Speaker AAnd I think there's a misconception with putting yourself out there on the Internet with.
Speaker AWith putting yourself out there with media, doing videos, stuff like that.
Speaker AYes.
Speaker AIt's really great for building connection in my experience, for brand awareness, in my experience, for making it much easier when I reach out to someone and say, hey, have you heard about me?
Speaker AI'm Kelly Kennedy.
Speaker AI work in business development.
Speaker AIf you need some support in that, I can probably help you.
Speaker AIt makes that easier.
Speaker ABut that doesn't negate my need from having to reach out and make that connection.
Speaker CYou still have to lead the horses to the barn.
Speaker CThere's no difference between producing a really slick video about what you do and, and the old days knocking on doors or handing out leaflets.
Speaker CI call those the same things.
Speaker CI think that sometimes people think that they've got beautiful brick and mortar and they open the doors that people will show up.
Speaker CAnd given.
Speaker CI think that's how retail still operates and that's how it's always operated.
Speaker CBut look at the state of a lot of retail these days.
Speaker CPeople are coming.
Speaker CAnd so Hudson's Bay, I think that having, and I always said this too when I started my moving company was I would know guys that I worked with who were super fantastic moving guys, they were great workers and they'd go spend $150,000 on a tricked out truck and trailer and then they would just say, I'm open for business now.
Speaker CHow come I've got no business?
Speaker CAnd a couple years later they're selling that truck because the wheels aren't turning.
Speaker CAnd it's just because you've got the most beautiful truck does not mean people are going to come see you.
Speaker CAnd same thing as I have the most beautiful retail outlet or I have the most beautiful whatever it is, people are not going to come use your business until you lead them to your business and actually put them in the horses in the barn, as I always tell people, right?
Speaker CYou've got to tell that story about what you're doing.
Speaker CYou've got to invite people.
Speaker CEven I even had recently somebody asked me about their struggling restaurant and bar.
Speaker CHow come people aren't coming?
Speaker CWhat would you do different?
Speaker CWe've got great food, we've got this great place and we have bands that play, but no one's showing up.
Speaker CAnd I said, how often are you out in the community?
Speaker CAre you at your local chamber of commerce luncheon telling people about your bar?
Speaker CNo.
Speaker CHow often are you going out and telling people about what it is that you have to offer?
Speaker CWe post it on socials.
Speaker CYeah, but who?
Speaker CWhere's your audience?
Speaker CYou have no audience for sure.
Speaker AAnd that's the other thing too.
Speaker AAnd I talk to a lot of people about it when I'm doing my coaching.
Speaker AI explain if you're only posting things on your page, you're reaching the same people over and over again who know who you are and what you do.
Speaker AYou have to really expand that reach.
Speaker ALately I've been trying to convince people to post more in groups because at Least then you're reaching maybe hundreds of thousands or millions of people who don't know who you are, which is more valuable at some point than just posting on your same page.
Speaker AAnd I've heard, I'm not sure how true it is, Ken, but I've heard that corporate pages on LinkedIn are really struggling to grow.
Speaker CThat's a whole other discussion.
Speaker CI would agree with that.
Speaker CI think that the first step is letting people know who you are.
Speaker CThat's a really important thing.
Speaker CThat is actually part of the strategy at AK Media is when I find out what a client is trying to achieve, it's kind of tell me about the best parts of you because I want to be able to let people know what that is too.
Speaker CBecause if people believe in you and they like who you are and what you represent, they might want to do business with you.
Speaker CAnd that's the first step.
Speaker CRight.
Speaker CThat's not handing out the leaflet at the door like in the old days.
Speaker CIt's more of here's my world, let me tell you about you and how I'm going to help you out.
Speaker CAnd I think corporate pages maybe don't necessarily do that, although I have seen some really wonderful ones that do a great job.
Speaker CI think that they do exist.
Speaker CBut for sure, I, and one of the things you asked about community building with Amin and I was we, we built that organization one at a time.
Speaker COf the 500 new members that I had brought it into the organization in two years, every one of them I personally had a phone conversation or met in person.
Speaker CYou know, that just is.
Speaker CAre you prepared to put the time in to that?
Speaker CIf you're not, then maybe you don't get the reward.
Speaker CWhat are you willing to do to get the business?
Speaker AThere's no replacement for the work.
Speaker AAnd I think everyone wants the easy button.
Speaker AThey want things to happen tomorrow.
Speaker AAnd in my experience in podcasting in business, nothing happens tomorrow.
Speaker AAnd it almost always takes 30% longer than you planned.
Speaker CAnd I get that because that's human nature, is we all love to shortcut, myself included.
Speaker CI'm always looking for ways.
Speaker CYou always hear that phrase work smarter, not harder.
Speaker CAnd I totally agree with that.
Speaker CBut I think one thing that will never change will be the fact that if we want something to grow, when organization or business to grow, we really need to do the one on one contact until we're in a position to be able to do the mass contact.
Speaker CAnd I think that's.
Speaker CYou're hit, you're hitting that exactly right.
Speaker CYou have to do do the work.
Speaker CThere's no avoiding it.
Speaker CHere's lesson for everybody.
Speaker CYou can't avoid doing the work.
Speaker AYeah.
Speaker AYeah.
Speaker AOn that note, lead us into AK Media.
Speaker AAnd it's funny that we're talking about this specifically because when I asked you before we started today, does do you even have a logo yet for AK Media?
Speaker AYou said no, Kelly, I'm actually too busy to get the logo right now.
Speaker AYeah.
Speaker CAnd so if any of you out there want to help me with that, I'd be glad to.
Speaker CBut no, I.
Speaker CI've often had side hustles.
Speaker CRight.
Speaker CAnd these, this is something that I've been working on with people for about the last six years, is working with them on how to promote their business or organization.
Speaker CSo I was really excited to be able to do this full time now and business has taken off on me.
Speaker CSo I'm really excited about that and very thankful for the folks that have decided to give AK Media a chance.
Speaker CBut no, AK Media is my exclusive marketing platform for businesses and organizations to tell their story.
Speaker CAnd we use a mix of social media, high impact videos, web enhancements and even the personal appearances that I talked about to get the word out about what they have to offer and it's about them.
Speaker CSo we match their needs first to our range of exclusive services.
Speaker CAnd if that is helping them develop a presence online with an impactful video or maybe it's about me connecting them with somebody I know, excuse me, that they can do business with.
Speaker CThat's a really important feature of what I do and I think is my niche is.
Speaker CMy niche is interviewing because I think I'm able to get the best out of people and help them tell their story about what it is they've been wanting to tell people.
Speaker CThat was something that I always, when I was working with businesses, a couple thousand businesses, always the thing that people, when they called me was my business is suffering right now.
Speaker CHelp me.
Speaker CHow can you help me get the word out about my business?
Speaker CWas always the same thing, right?
Speaker CIt was like, you tell me what is special about your business.
Speaker CMaybe we should have lunch and we should talk about this so that I can hear your story.
Speaker CI'm all ears.
Speaker CAnd then you tell me what you're prepared to do and we'll put a strategy together for you.
Speaker CSo really what we want to do at AK Media is match what people want to achieve to our range of services.
Speaker CAnd there's an exploratory process there.
Speaker CI tell clients as well, I'm a snoop.
Speaker CI want to know everything.
Speaker CI want you to tell me I'm here to listen.
Speaker CTell me everything about your business.
Speaker CWhat has worked, what hasn't worked, what is it that you're trying to sell?
Speaker CWhat is it that you need to achieve?
Speaker CMaybe it's even the numbers.
Speaker CAnd then we'll look at what is the right piece here to help put that together.
Speaker CBut yeah, this has taken a number of years for me to develop a winning strategy as far as how to take what people tell me and find out what works.
Speaker CAnd yes, it's been awfully busy.
Speaker CI pick up, I'm on a webpage trying to figure out how to develop a website for myself and boom, somebody calls me and says they need help with this.
Speaker CAnd it's a great.
Speaker CIt's a great problem to have.
Speaker CI am humbled and I am extremely thankful, but I will one day get that page set up.
Speaker ASo it's a testament to the community you built.
Speaker AAnd I think maybe that's.
Speaker AMaybe the highlight for today's show is just talking about if you're willing to put yourself out there, if you're willing to help people, if you're willing to be a community builder, the community will build you too.
Speaker CAbsolutely.
Speaker CAnd you know what?
Speaker CThat's the power of.
Speaker CThe power of building community is being able to take that and do some really great things.
Speaker CAnd I really want to plug the great work that they're doing over at Jasper Place Wellness center that I've been helping with with affordable housing and homeless.
Speaker CAnd a couple of years ago, I don't know if everybody knows the story about this, but a couple of years ago I really wanted to do something impactful for a cause or for a charity through the what I was doing building community at the Chamber.
Speaker CAnd I thought I would love to take an event at Christmas and really leave that in the minds of people to help make a difference in our community.
Speaker CAnd that's how the Declaration Committee to end the Affordable Housing Crisis was born.
Speaker CMy good friend Murray Siroca, who has started Jasper Place Wellness Center, a lot of initiatives in this community to house the homeless as well as work through things like their addictions as well as getting people who are discharged homeless from the.
Speaker CDischarged from the hospital, got nowhere to go to get them off the streets.
Speaker CI partnered with him in 2010 and from his vision of building Alberta's first transitional housing apartment, which we did in 2010 and is housed, has had 30 apartments in that building since that time.
Speaker CAnd hundreds of people and thousands of people's lives have been impacted from that one vision.
Speaker CWe started the declaration committee.
Speaker CAnd that all came from an idea that let's get edmonton business together.
Speaker CPeople that I know who are caring, who want to help make a difference in this community.
Speaker CWe brought them together at an event.
Speaker CMy debbie was great.
Speaker CShe came up with the concept of help people understand that this is a commitment to help.
Speaker CAnd she came up with the idea of having a declaration for edmonton business.
Speaker CIt's assigned, put your commitment where your mouth is.
Speaker CSign off on that.
Speaker CThat has grown to a point where now in just two years, our committee was able to show the results.
Speaker CAs we worked quietly, we had a lot of really well placed people on our committee and now we are at four houses that have already been built.
Speaker CThat house 12 people at any one time.
Speaker CAnd so as a result, I think it's almost 500 people now have been through that in the last two years and a lot of them have been placed in permanent now are able to be in a position to have permanent residences.
Speaker CThis has also been great because bringing partners together was my goal.
Speaker CIt seemed that everybody cared, but nobody knew the first place to start.
Speaker CAnd so they would go do their own things, right?
Speaker CThey would go and hand out sandwiches or they would go do the things that they thought were really important.
Speaker CAnd that was really great.
Speaker CBut we thought if we could work together and achieve things together, what an impact we could make.
Speaker CSo we had somebody who was an emergency room doctor, we had a hospital foundation.
Speaker CWe've got a number of business people in the community.
Speaker CWe've got a mental health therapist, myself, we all got.
Speaker CAnd some benefactors of philanthropists.
Speaker CWe got those people all together and said, this is the vision, let's do this together.
Speaker CEventually we got levels of government to jump on board.
Speaker CI was really proud of Jasper place wellness center a few weeks ago, being asked to be the host of the province's announcement of a $30 million commitment to affordable housing.
Speaker CAnd that helped us build another house, which was amazing.
Speaker CSo getting everybody to buy on board, how did that start?
Speaker CIt started with just a vision and talking to people.
Speaker CAnd it was really funny because one of our corporate partners that has come on board and has now helped us to the tune of hundreds of thousands of dollars was just somebody I met at an event.
Speaker CAnd I said, hey, did you hear about the homelessness initiative we're working on?
Speaker CNo, tell me about it.
Speaker CAnd from that there was a vision that was shared and they're on board now and I'm so thankful to them that they took the time to listen.
Speaker CBut how did that happen?
Speaker CIt was Just my opening my mouth and talking to people so great things can happen.
Speaker CAnd really cool thing about networking is, Kelly, is when you network the.
Speaker CIt's almost always the person you talk to is never the person you end up doing business with.
Speaker CIt's always who they lead you to.
Speaker CAnd it's, it's fun.
Speaker CIt is so fun to watch where contacts and leads take you to.
Speaker ASo it's like entrepreneurship in general.
Speaker AYou can start off with an idea, but it's pretty rare that that initial idea is where you end up because greater opportunities come.
Speaker AAnd I always say the secret to success in entrepreneurship isn't having the best idea.
Speaker AIt's being around long enough to say yes, when that idea walks through your front door.
Speaker CYes.
Speaker AWhen I look at coaching, coaching was never on the plan for Capital Business Development or Kelly Kennedy.
Speaker AI'd never even really thought or heard much about it until I got into the podcast side of it.
Speaker ARight now we do group coaching.
Speaker AWe do one on one coaching.
Speaker AWe've created the Catalyst Club community where we do coaching and build people up and support them.
Speaker ANone of these initiatives were on plan one.
Speaker AThey just the opportunity walked through the front door and said, do you want to try this?
Speaker AAnd I was like, yeah, let's do it.
Speaker CYeah.
Speaker CAnd as entrepreneurs, I think we have to always be open.
Speaker CWe have to be prepared, prepared for opportunities that will come to us.
Speaker CAnd when you're not prepared and those opportunities come you, if you're not looking for them or you're not aware of them, sometimes they don't happen.
Speaker CJust to tag onto that about working with the homeless as well as working with affordable housing.
Speaker CWe are always looking for people in the community that want to make a difference to help us with that.
Speaker CWe can't do it by ourselves.
Speaker CAnd part of being an entrepreneur and a leader is knowing that you are limited on what you can achieve without other people.
Speaker CSo, yeah, for sure, if you have an interest in helping, you just want to find out what we've been doing over the last year and a half, two years since I started this.
Speaker CBe glad to give you a tour.
Speaker CBe glad to give you an update because, you know, we can all help in some way.
Speaker CAnd a lot of people, I don't have money, I don't, I'm not a philanthropist.
Speaker CYou can be a philanthropist in a lot of other ways.
Speaker CMaybe you know somebody or you can use your influence to help us make some contacts where we can, where we can do that, make a difference in our community.
Speaker CAnd just imagine what we could all do if we were working all on the same page.
Speaker CRight.
Speaker CMaking an impact in that community because we all want to see our business or we all want to see our community thrive and we don't want to see the things that we're seeing right now out there.
Speaker CAnd I think the state that it's gotten to, it's getting worse.
Speaker CAnd if we don't do something, I.
Speaker CWe don't even recognize our community anymore.
Speaker CSo for those of us that have grown up here.
Speaker ASo yeah, yeah.
Speaker AMy commitment then to that is if you can give me some details on that, I will make sure that I push that out to everybody who, who follows me on LinkedIn, some of the groups that I'm a part of, and we'll try and spread the word for you, Ken, also for the people that are listening, where can people get a hold of you?
Speaker AI know you're pretty strong on LinkedIn, but is there a phone number, an email where people can reach out to you if they want to hire you for AK Media or if they want to support any of your initiatives?
Speaker CYeah.
Speaker CThanks, Kelly.
Speaker CWhether it's homelessness you want to talk about or you want to find out ways to make an impact with your business, with our services, pretty simple.
Speaker CAnnouncer Ken, I'm on Instagram.
Speaker CI am on LinkedIn just as Ken G.
Speaker CYou can reach me on Facebook messenger, you can call me if you want.
Speaker C780-909-7231.
Speaker COne day I will get that website set up, but drop me a message.
Speaker CAnd I appreciate that, Kelly.
Speaker CThat's great.
Speaker CThe more that we can get the word out about what we're doing on some of these philanthropic aspects, that would be great.
Speaker CBut in terms of being able to help people with their businesses, I am all ears.
Speaker CAnd probably the biggest way that I meet people, besides them contacting me electronically, is just meeting at an event.
Speaker CIf you see me at an event that I'm at, come up and talk to me.
Speaker CI'd love to meet you, find out about what it is that you're doing in the community.
Speaker AI think I introduced you the first time as a local celebrity.
Speaker ASo I think pretty well everybody in Alberta knows who Kenji is at this point.
Speaker ABut what about for the people that are outside of Alberta?
Speaker ADo you still provide services across.
Speaker AAcross Canada or are you really located to Alberta?
Speaker CThat's pretty funny.
Speaker CI'm a local celebrity.
Speaker CThat's if.
Speaker CThat's if going to every event that you can possibly get your hands on a ticket, that's what that makes you, then that's me.
Speaker CBut no, absolutely doing.
Speaker CHad gone down to the US to do some.
Speaker CTo work and meet with some people earlier this year.
Speaker CSo no, we are not limited.
Speaker CThere's no borders when you're doing business anymore.
Speaker CSo if you've got an organization or a business anywhere around the world.
Speaker CAnd one of the things that I bring to the table is having owned a business in the past that was a global business doing global logistics, I know what's involved with that.
Speaker CSo that is something that I am definitely able to help you with.
Speaker CIf you're watching this podcast from anywhere that you're at, glad to provide those services for you.
Speaker CBut again, announcer kenmail.com that is my handle for horse racing.
Speaker CThat is my handle on Instagram for business.
Speaker CPretty simple to remember.
Speaker AAmazing.
Speaker AAnd it'll also be tagged in every post that we have for this show and in the show notes.
Speaker ASo if you're looking for Ken, he'll be easy to find and also just follow him on LinkedIn.
Speaker AHe's always doing a thousand things.
Speaker AHe's fun to follow.
Speaker ASo it's been a pleasure, man.
Speaker CMe too.
Speaker CIt's a real honor to have been invited back, Kelly, and so happy for your success.
Speaker CI know that you would be.
Speaker CI knew that you'd be great at this when you first started, so I.
Speaker AWould not be here and I can say that wholeheartedly without the support of our incredible business community, yourself and amin samji and just frankly, the edmonton business community in general, who has really gotten behind the show, rallied for it.
Speaker AIt's pretty cool.
Speaker AWe're a worldwide show now, but I don't forget my roots and I don't forget where I came from.
Speaker AAnd at the end of the day, community is everything in the edmonton business community.
Speaker AI love each and every one of you.
Speaker AI would not be here without you.
Speaker AI still feature many edmontonian businesses because I love our city and I just wanted to say from the bottom of my heart, thank you so much for believing in me.
Speaker CIt wasn't hard too.
Speaker CKelly, you've done a great job.
Speaker AUntil next time.
Speaker AYou've been listening to the business development podcast and we will catch you on the flip side.
Speaker BThis has been the business development podcast with kelly Kennedy.
Speaker BKelly has 15 years in sales and business development experience within the alberta oil and gas industry and founded his own business development firm in 2020.
Speaker BHis passion and his specialization is in customer relationship generation and business development.
Speaker BThe show is brought to you by capital business development, your business development specialists.
Speaker BFor more, we invite you to the website at www.capitalbd.com.
Speaker BSee you next time on the business development podcast.