Why Free Almost Always Fails


In Episode 283 of The Business Development Podcast, Kelly Kennedy breaks down one of the toughest truths in business: why free almost always fails. Drawing on lessons from early mentor Kevin Pydde and his own entrepreneurial journey, Kelly explores how undercharging and giving too much away can quietly destroy your business. He shares the mindset and pricing framework that helped him build Capital Business Development and The Business Development Podcast from the ground up, teaching that consistent, predictable revenue, not commissions or goodwill, sustains long-term success.
Kelly also exposes the hidden cost of free, showing why clients who don’t pay rarely commit or transform. From coaching to community building, he reveals that every time you remove the price tag, you remove the value. This episode is a wake-up call for entrepreneurs and creators alike: if you want your work to matter, you have to charge for it. Because in the end, free isn’t generosity, it’s a loss for everyone.
Key Takeaways:
1. You have to look after your family first, your business second, and yourself third because everything is interconnected.
2. Consistent, predictable revenue keeps a business alive while commissions are just pennies from heaven.
3. Know your real costs because your time is only a fraction of what it truly takes to run your business.
4. Price for value, not hours, since clients pay for results and outcomes, not time spent.
5. Confidence in your pricing is essential because the first sale you make is always to yourself.
6. Free almost always fails because when people do not pay, they do not show up or commit.
7. A token price beats no price since even a small investment creates ownership and engagement.
8. Free is not generosity because it devalues your work and trains others to undervalue it too.
9. Discount strategically, not emotionally, by rewarding loyalty or early adoption, never desperation.
10. Charging fairly is not selfish because it builds the foundation that allows you to create real impact.
Building a business can be lonely, especially when it feels like no one around you truly understands the pressure, the grind, or the dreams that drive you. That’s why I created The Catalyst Club — a private community where entrepreneurs, leaders, and professionals connect with peers who actually get it.
Inside The Catalyst Club, you’ll find genuine support from people walking the same path. We share wins, tackle challenges, and grow together through weekly live events like Coffee with Rockstars, Catalyst Sessions, and Workshops. It’s real conversation, accountability, and encouragement from people who know what it takes to build something meaningful.
If you’re ready to stop doing it alone and start growing alongside others who understand the journey, join us today at KellyKennedyOfficial.com/thecatalystclub. Because success feels lighter when you’re surrounded by people who carry the same fire.